Stella Fassoi
Administration Manager at SchoolBusNet- Claim this Profile
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English Professional working proficiency
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French Elementary proficiency
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Greek Native or bilingual proficiency
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Bio
Experience
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SchoolBusNet
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Greece
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Software Development
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1 - 100 Employee
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Administration Manager
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Jan 2019 - Present
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Hellenic Telecommunications Organisation
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United States
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1 - 100 Employee
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Direct Account Agent of Corporate & Business Support Department
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Jul 2013 - Jan 2019
Customer Service and Technical support on - Internet issues - End to end circuits - «ΣΥΖΕΥΞΙΣ» - Call Centers - Mobile Telephony - Fixed Telephony Siebel Experience Trouble Ticketing experience Customer Service and Technical support on - Internet issues - End to end circuits - «ΣΥΖΕΥΞΙΣ» - Call Centers - Mobile Telephony - Fixed Telephony Siebel Experience Trouble Ticketing experience
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University of Piraeus
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Greece
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Higher Education
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200 - 300 Employee
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Telecommunication and Network Engineer
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Jan 2014 - Dec 2015
European funded Project for Smart Environments in Disasters- Indoor localization (MATLAB)- Telecommunication Infrastructure- Network Topology (Access Points configuration study, Network Setup, Server Setup)- Algorithms
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Telecommunication Researcher
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Jan 2012 - Dec 2015
European funded Project for MIMO over Satellite- Development of new relay schemes using relays - Real metrics in multiple environments- Software development for simulations (MATLAB)
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University of Luxembourg
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Luxembourg
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Higher Education
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700 & Above Employee
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Research Associate
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Feb 2012 - Aug 2012
Participation in Project: CO2SAT ‘‘COoperative and COgnitive Architectures for SATellite Networks’’ Participation in Project: CO2SAT ‘‘COoperative and COgnitive Architectures for SATellite Networks’’
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IT Administrator
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Jan 2009 - Sep 2010
Responsible for laboratories of Department of Digital Systems - Network topology and maintenance - Network troubleshooting - Hardware and software maintenance - Windows Server Responsible for laboratories of Department of Digital Systems - Network topology and maintenance - Network troubleshooting - Hardware and software maintenance - Windows Server
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Teleperformance
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United States
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Outsourcing and Offshoring Consulting
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700 & Above Employee
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Technical Support
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2008 - 2009
OTE (CONN-X Adsl Internet): - Customer Service and Technical support on internet access issues OTE (CONN-X Adsl Internet): - Customer Service and Technical support on internet access issues
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Education
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University of Piraeus
Master’s Degree, Digital Communication and Networks -
University of Piraeus
Bachelor’s Degree, Digital Systems -
University of Piraeus
Doctor of Philosophy (Ph.D.), Digital Systems