French Payroll Manager

• Apr 2022 - Present

Senior French Payroll

• Jan 2021 - Mar 2022

Payroll Administrator

• Oct 2020 - Dec 2020

Calculate salaries, insert and verify data entries such as leaves, bonuses, retroactive adjustments, overtime, garnishments, transport, meals, new hires and change of contract. Process end of contract calculation and deliver related documents. Verify and deliver all related social contributions on a monthly basis. Payroll system : - Ibiza Calculate salaries, insert and verify data entries such as leaves, bonuses, retroactive adjustments, overtime, garnishments, transport, meals, new hires and change of contract. Process end of contract calculation and deliver related documents. Verify and deliver all related social contributions on a monthly basis. Payroll system : - Ibiza

Payroll Administrator/Middle Manager

• Nov 2019 - Oct 2020

04/11/2019 – 31/12/2019 - Payroll Administrator ; Configuration of new clients, employees in payroll system. Calculate salaries, insert and verify data entries such as leaves, bonuses, retroactive adjustments, overtime, garnishments, transport, meals, new hires and change of contract. Process end of contract calculation and deliver related documents. 01/01/2020 – 16/10/2020 - Middle Manager ; Assist and respond to client requests via phone and emails. Assist and train team members to ensure quality payrolls are delivered on time. Organise and dispatch daily tasks to team members. Verify that all payroll calculations and social declarations have being processed accurately and in due time. Payroll system : - Silaé Show less

Payroll Executive

• Dec 2017 - Oct 2019

Configuration of new clients, employees in payroll system. Calculate salaries, insert and verify data entries such as leaves, bonuses, retroactive adjustments, overtime, garnishments, transport, meals, new hires and change of contract. Process end of contract calculation and deliver related documents. Verify and deliver all related social contributions on a monthly, quarterly and annual basis. Assist and respond to client requests. Payroll systems : - Silaé, Cegid, Isapaye Show less

EMEA Payroll Analyst - French

• Sep 2016 - Feb 2017

Manage the French payroll transition. Create and implement procedures as per company’s regulations and French legislations. Verify that all payroll entries and calculations have being processed accurately and ensure that corrections are made by the payroll provider. Control and send bank file for payment of salaries to accounting. Control and confirm payment and declaration of social contributions on a monthly, quarterly and annual basis. Assist and respond to employees, payroll provider, managers and expats/inpats requests. Payroll system – SAP Payroll provider – ADP Show less

Payroll Specialist

• Mar 2015 - Jun 2016

03.2015 - 06.2015 - Switzerland market Setup new hires as per contracts. Performing data entries in payroll system such as taxes deductions, compensations and benefits, bonuses. Manage workflow to ensure all payroll transactions are processed accurately and timely. Respond to queries from employees, line managers and HRBP. 06.2015 - 06.2016 - French Market Manage garnishments. Investigating payroll variances to resolve discrepancies via interface. Process payments for employees and vendors. Process monthly reporting. Respond to queries from employees, line managers and HRBP. Payroll system – SAP Show less

Travel Agent

• Apr 2011 - Oct 2014

Customer Executive in Retention and Resolution Desk 04.2011 - 06.2012 - - Executive in Customer Service and Sales Provide pre/post sales and services to customers via phone, email or online chat. Provide customers with best deals and well-researched booking options for both international and domestic travel as well as hotel and car rental while improving customer satisfaction. Process payments via credit and debit cards and handle all sensitive information with professionalism and discreteness. Inform customers about travel documentation and visa requirement requested for specified destinations. 07.2012 - 10.2014 - Executive in Retention and Resolution Desk Respond to customer’s questions, issues, complaints and implemented appropriate solutions. Resolve customer billing errors by researching issues and determining root causes of problems. Manage with customers, airlines and vendors to find best resolution in case of schedule change. Show less

Crew Member - Hostess

• Sep 2007 - Apr 2011

Process and assist onboarding and off boarding of passengers. Control tickets and travel documents. Inform passengers and crew about activities onboard via announcement. Demonstrate safety and emergency procedures to passengers prior to departures. Assist the Purser during sign on and sign out of crew members. Prepare and deliver related port papers for port officers. Responsible of duty-free sales for passengers and crewmembers. Responsible of souvenir shop and library. Show less

TELE-OPERATOR/TRAINER

• Aug 2005 - Aug 2007

Handling calls and chat from french customers for multi-media services. Acting as a leader for a team of 24/7 working time. Trained and mentored new hires on best practices, communication strategies and performance standards. Follow performance of the team and sent report to HR for bonuses. Prepare and implement the schedule working hours for the team. Handling calls and chat from french customers for multi-media services. Acting as a leader for a team of 24/7 working time. Trained and mentored new hires on best practices, communication strategies and performance standards. Follow performance of the team and sent report to HR for bonuses. Prepare and implement the schedule working hours for the team.