steffi thompson fernandes

front office assistant at Royal Goan Beach Club
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Contact Information
us****@****om
(386) 825-5501
Location
South Goa, Goa, India, IN

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Experience

    • Hospitality
    • 1 - 100 Employee
    • front office assistant
      • Nov 2013 - Present

      Responsible for welcoming guests and handle the tasks of providing detailed information on hotel facilities and operating hours. Notify housekeeping staff of all special requests, late check-outs /check-ins. Perform responsibilities like check-outs/ check-ins, registering arriving guests, room change. Responsible for proper administration of keys and cash handing in accordance with cashiering and credit policies. Responsible for welcoming guests and handle the tasks of providing detailed information on hotel facilities and operating hours. Notify housekeeping staff of all special requests, late check-outs /check-ins. Perform responsibilities like check-outs/ check-ins, registering arriving guests, room change. Responsible for proper administration of keys and cash handing in accordance with cashiering and credit policies.

    • India
    • Airlines and Aviation
    • 700 & Above Employee
    • groundstaff
      • Jun 2011 - Aug 2012

      Functioned as a ground-staff at the Mumbai international airport Responsible for managing greeting and directing guest Managed basic airport operations. Warmly greeted customers and guests entering and leaving the airport. Attended to various guest inquiries, special assistance, and immediately handled Complaints Checked in guests also handled immigration clearances, flight boarding, international transfers and guest luggage. Functioned as a ground-staff at the Mumbai international airport Responsible for managing greeting and directing guest Managed basic airport operations. Warmly greeted customers and guests entering and leaving the airport. Attended to various guest inquiries, special assistance, and immediately handled Complaints Checked in guests also handled immigration clearances, flight boarding, international transfers and guest luggage.

Education

  • St. Andrew's College of Arts Commerce and Science
    Bachelor of Commerce (B.Com.), commerce
    2006 - 2011
  • apostolic carmel convent high school
    1994 - 2006

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