steffi thompson fernandes
front office assistant at Royal Goan Beach Club- Claim this Profile
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Bio
Experience
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Royal Goan Beach Club
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Hospitality
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1 - 100 Employee
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front office assistant
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Nov 2013 - Present
Responsible for welcoming guests and handle the tasks of providing detailed information on hotel facilities and operating hours. Notify housekeeping staff of all special requests, late check-outs /check-ins. Perform responsibilities like check-outs/ check-ins, registering arriving guests, room change. Responsible for proper administration of keys and cash handing in accordance with cashiering and credit policies. Responsible for welcoming guests and handle the tasks of providing detailed information on hotel facilities and operating hours. Notify housekeeping staff of all special requests, late check-outs /check-ins. Perform responsibilities like check-outs/ check-ins, registering arriving guests, room change. Responsible for proper administration of keys and cash handing in accordance with cashiering and credit policies.
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Jet Airways
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India
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Airlines and Aviation
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700 & Above Employee
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groundstaff
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Jun 2011 - Aug 2012
Functioned as a ground-staff at the Mumbai international airport Responsible for managing greeting and directing guest Managed basic airport operations. Warmly greeted customers and guests entering and leaving the airport. Attended to various guest inquiries, special assistance, and immediately handled Complaints Checked in guests also handled immigration clearances, flight boarding, international transfers and guest luggage. Functioned as a ground-staff at the Mumbai international airport Responsible for managing greeting and directing guest Managed basic airport operations. Warmly greeted customers and guests entering and leaving the airport. Attended to various guest inquiries, special assistance, and immediately handled Complaints Checked in guests also handled immigration clearances, flight boarding, international transfers and guest luggage.
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Education
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St. Andrew's College of Arts Commerce and Science
Bachelor of Commerce (B.Com.), commerce -
apostolic carmel convent high school