Steffen Huß
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Deutsch Native or bilingual proficiency
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Englisch Full professional proficiency
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Spanisch Professional working proficiency
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Französisch Limited working proficiency
Topline Score
Bio
Sharan Kaur EMBA 🌕
I collaborated with Steffen in his position as Head of Customer Success. I found him to be a passionate leader, who built up and shaped a team that achieved not only outstanding customer satisfaction, but his team clearly appreciated his leadership style. He is empathic with a constant eye on detail and readiness to own and solve conflicts. In his role as Product Manager in Machine Learning, he has combined his technical knowledge with a deep understanding of our customers´ needs and truly excelled. I always enjoyed working with Steffen and would wholeheartedly recommend him to any organisation.
Matthäus Niedoba
I had the chance to work with Steffen in the Customer Success team at BRYTER. Besides his work in this area, he also works on chatbot projects where he brings in his expert knowledge as a data scientist. Besides knowing the technology, he also understands how to transform it into a product that delivers value for customers. His deep understanding of technical complexity and his empathy for customers helps product teams to build the right thing. Steffen is also a great team leader and team shaper. At BRYTER he was building up the fully remote, cross-country Customer Success team from scratch. He is able to build up efficient teams by hiring the right people, establishing rituals and taking care of continuous improvement. I can definitely recommend Steffen as a valuable manager and leader and would not hesitate to work with him in the future.
Sharan Kaur EMBA 🌕
I collaborated with Steffen in his position as Head of Customer Success. I found him to be a passionate leader, who built up and shaped a team that achieved not only outstanding customer satisfaction, but his team clearly appreciated his leadership style. He is empathic with a constant eye on detail and readiness to own and solve conflicts. In his role as Product Manager in Machine Learning, he has combined his technical knowledge with a deep understanding of our customers´ needs and truly excelled. I always enjoyed working with Steffen and would wholeheartedly recommend him to any organisation.
Matthäus Niedoba
I had the chance to work with Steffen in the Customer Success team at BRYTER. Besides his work in this area, he also works on chatbot projects where he brings in his expert knowledge as a data scientist. Besides knowing the technology, he also understands how to transform it into a product that delivers value for customers. His deep understanding of technical complexity and his empathy for customers helps product teams to build the right thing. Steffen is also a great team leader and team shaper. At BRYTER he was building up the fully remote, cross-country Customer Success team from scratch. He is able to build up efficient teams by hiring the right people, establishing rituals and taking care of continuous improvement. I can definitely recommend Steffen as a valuable manager and leader and would not hesitate to work with him in the future.
Sharan Kaur EMBA 🌕
I collaborated with Steffen in his position as Head of Customer Success. I found him to be a passionate leader, who built up and shaped a team that achieved not only outstanding customer satisfaction, but his team clearly appreciated his leadership style. He is empathic with a constant eye on detail and readiness to own and solve conflicts. In his role as Product Manager in Machine Learning, he has combined his technical knowledge with a deep understanding of our customers´ needs and truly excelled. I always enjoyed working with Steffen and would wholeheartedly recommend him to any organisation.
Matthäus Niedoba
I had the chance to work with Steffen in the Customer Success team at BRYTER. Besides his work in this area, he also works on chatbot projects where he brings in his expert knowledge as a data scientist. Besides knowing the technology, he also understands how to transform it into a product that delivers value for customers. His deep understanding of technical complexity and his empathy for customers helps product teams to build the right thing. Steffen is also a great team leader and team shaper. At BRYTER he was building up the fully remote, cross-country Customer Success team from scratch. He is able to build up efficient teams by hiring the right people, establishing rituals and taking care of continuous improvement. I can definitely recommend Steffen as a valuable manager and leader and would not hesitate to work with him in the future.
Sharan Kaur EMBA 🌕
I collaborated with Steffen in his position as Head of Customer Success. I found him to be a passionate leader, who built up and shaped a team that achieved not only outstanding customer satisfaction, but his team clearly appreciated his leadership style. He is empathic with a constant eye on detail and readiness to own and solve conflicts. In his role as Product Manager in Machine Learning, he has combined his technical knowledge with a deep understanding of our customers´ needs and truly excelled. I always enjoyed working with Steffen and would wholeheartedly recommend him to any organisation.
Matthäus Niedoba
I had the chance to work with Steffen in the Customer Success team at BRYTER. Besides his work in this area, he also works on chatbot projects where he brings in his expert knowledge as a data scientist. Besides knowing the technology, he also understands how to transform it into a product that delivers value for customers. His deep understanding of technical complexity and his empathy for customers helps product teams to build the right thing. Steffen is also a great team leader and team shaper. At BRYTER he was building up the fully remote, cross-country Customer Success team from scratch. He is able to build up efficient teams by hiring the right people, establishing rituals and taking care of continuous improvement. I can definitely recommend Steffen as a valuable manager and leader and would not hesitate to work with him in the future.
Experience
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BRYTER
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United States
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Software Development
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1 - 100 Employee
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Sep 2019 - Present
Product Manager for Machine Learning and Analytics at BRYTER, the leading platform enabling experts to digitize and scale their services. Responsible for topics like data analytics, AI-based document extraction, internal tooling and end user frontends.
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Jul 2018 - Mar 2021
Owning Product Market Fit in the very early days of BRYTER. Contributed insights to development of prototypes and earliest product versions. Supporting our first customers in their adoption process. Building up a Customer Success team working remote-first across different countries and markets. Special focus on connection to the development team to build a product truly simple to use.
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May 2018 - Aug 2019
Building up Data Science and Machine Learning in the very early days of BRYTER. Secured public industrial research funding for further development, launched a team of experts in Machine Learning and one in Analytics.
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flinc GmbH
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Darmstadt und Umgebung, Deutschland
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Data Scientist
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Apr 2015 - Dec 2018
At flinc we aim at shaping tomorrow´s mobility. I contribute by providing BI services, improving our product with predictive analystics and making sense of all kinds of data. At flinc we aim at shaping tomorrow´s mobility. I contribute by providing BI services, improving our product with predictive analystics and making sense of all kinds of data.
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Darmstädter Echo
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Darmstadt und Umgebung, Deutschland
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Freier Journalist
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Oct 2007 - Mar 2015
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Education
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Toulouse School of Economics
Master of Science (M.S.), Ökonomie natürlicher Ressourcen -
Universität Mannheim
Master of Science (M.S.), Volkswirtschaftslehre -
Universität Mannheim
Bachelor of Science (B.Sc.), Volkswirtschaftslehre