Steffen Baermann

Head Of Sales at DCI Digital Career Institute gGmbH
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Contact Information
us****@****om
(386) 825-5501
Location
Berlin Metropolitan Area, DE

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Experience

    • Germany
    • Professional Training and Coaching
    • 300 - 400 Employee
    • Head Of Sales
      • Feb 2022 - Present

    • Germany
    • Wellness and Fitness Services
    • 100 - 200 Employee
    • Vice President Sales
      • Jun 2018 - Jun 2019

      The challenge : build a complete new sales organization from scratch: including: - Field-Sales team - Inside Sales team - Management team - Sales Processes - Implementation of CRM - Goaling, Forecasting and Bonus-Structure - Re-create complete new sales materials Completed ? results after 11 month : - grew team from 2 FTE to 40 FTE - increased external sales team from 12 reps to 20 reps - revenue growth (ARR) +38% - increased… Show more The challenge : build a complete new sales organization from scratch: including: - Field-Sales team - Inside Sales team - Management team - Sales Processes - Implementation of CRM - Goaling, Forecasting and Bonus-Structure - Re-create complete new sales materials Completed ? results after 11 month : - grew team from 2 FTE to 40 FTE - increased external sales team from 12 reps to 20 reps - revenue growth (ARR) +38% - increased partner base from 1400 to 2500 partners Show less The challenge : build a complete new sales organization from scratch: including: - Field-Sales team - Inside Sales team - Management team - Sales Processes - Implementation of CRM - Goaling, Forecasting and Bonus-Structure - Re-create complete new sales materials Completed ? results after 11 month : - grew team from 2 FTE to 40 FTE - increased external sales team from 12 reps to 20 reps - revenue growth (ARR) +38% - increased… Show more The challenge : build a complete new sales organization from scratch: including: - Field-Sales team - Inside Sales team - Management team - Sales Processes - Implementation of CRM - Goaling, Forecasting and Bonus-Structure - Re-create complete new sales materials Completed ? results after 11 month : - grew team from 2 FTE to 40 FTE - increased external sales team from 12 reps to 20 reps - revenue growth (ARR) +38% - increased partner base from 1400 to 2500 partners Show less

    • United States
    • Software Development
    • 700 & Above Employee
    • Manager Strategy and Planning for Deutsche Telekom (Global account)
      • Aug 2013 - Jan 2017

      Responsibility for account strategy, sales performance management, planning and operations for the global Deutsche Telekom (DT) account team and Service Provider (SP) Eastern Europe 800M USD/p.a. - In charge for all sales related processes e.g. legal, HR, ordering, finance - Development of the account strategy for DT - Responsible for the international channel business with DT (3 employees, 50 M USD/p.a.) - Integration of SP Eastern Europe Sales team with the DT Account… Show more Responsibility for account strategy, sales performance management, planning and operations for the global Deutsche Telekom (DT) account team and Service Provider (SP) Eastern Europe 800M USD/p.a. - In charge for all sales related processes e.g. legal, HR, ordering, finance - Development of the account strategy for DT - Responsible for the international channel business with DT (3 employees, 50 M USD/p.a.) - Integration of SP Eastern Europe Sales team with the DT Account team - Development of the European Service-Provider Channel strategy - Monitor the P&L and manage the sales budget (16 M USD/p.a.) - In charge of the forecast management process for the entire operation

    • Major Opportunity Manager
      • Sep 2009 - Jul 2013

      Responsible to manage the relationship between the Cisco and T-Systems sales teams to jointly win large customer deals Creation and execution of growth plans - Alignment and coordination between sales and purchasing of T-Systems and Cisco - De-escalation management for challenging customer projects - Re-organisation of outsourced channel support team

    • Senior Manager Customer Service (Emerging Markets)
      • Jun 2005 - Sep 2009

      In charge of order management process aprrox 3,5 BN USD/year for Eastern Europe, Africa, Middle East - Set up of a new support organization with 4 Hubs in Riyadh, Warsaw, Moscow, Prague - Hiring and management of local manager + team of 6-12 Relations-Ship Managers onsite. - Dedicated coverage of large key-accounts in the region - Close collaboration with country-leadership and operations management

    • Head of Voice (member of the german board of directors)
      • Jul 2004 - Jun 2006

      Working with country leader on development of German company culture, and responsible for the re-launch of IP-Telephony into Unified Communications - Setup and lead a team of specialist in Business Development, Marketing and project generation (8 direct reports) - Internal communication - Presentation of a new vision in company communication to partners and customers

    • Group Manager Inside Sales
      • Mar 2001 - Jun 2004

      Lead the Inside Sales organization of for large customers and partners in Germany, Central and Eastern-Europe - Development of a new outsourcing model to cover mid-market customers - Set up and lead the inside sales organization on behalf of German leadership bord - Extension of responsibility to include coverage in Central and Eastern Europe with Hubs in Prague, Warsaw, Amsterdam and Budapest. - Pioneer for the integration of salesforce.com as CRM tool for Cisco in Europe -… Show more Lead the Inside Sales organization of for large customers and partners in Germany, Central and Eastern-Europe - Development of a new outsourcing model to cover mid-market customers - Set up and lead the inside sales organization on behalf of German leadership bord - Extension of responsibility to include coverage in Central and Eastern Europe with Hubs in Prague, Warsaw, Amsterdam and Budapest. - Pioneer for the integration of salesforce.com as CRM tool for Cisco in Europe - Overall revenue responsibility 150 M/USD p.a.

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Head of Account Management Group
      • Sep 1998 - Feb 2001

      In charge of the Inside Sales team for Mid-Market customers between 100-500 employees in Germany - Responsible for 20 account managers revenue: 36M/USD p.a. - Project manager for the development and implementation of the telesales application for the entire Dell Sales team in Europe - Specialist for customer acquisition and lead generation In charge of the Inside Sales team for Mid-Market customers between 100-500 employees in Germany - Responsible for 20 account managers revenue: 36M/USD p.a. - Project manager for the development and implementation of the telesales application for the entire Dell Sales team in Europe - Specialist for customer acquisition and lead generation

Education

  • Universität Augsburg
    Master of Business Administration (MBA), Executive Management
    2005 - 2006
  • Berufsakademie Mannheim
    Bachelor, Management
    1988 - 1991

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