Steffani Billing

Account Executive at FORM
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Contact Information
us****@****om
(386) 825-5501
Location
Dayton Metropolitan Area

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Credentials

  • Lean Six Sigma Yellow Belt Certification
    LexisNexis
    Aug, 2018
    - Nov, 2024

Experience

    • United States
    • Software Development
    • 200 - 300 Employee
    • Account Executive
      • Oct 2020 - Present

      The FORM field execution solutions serve as a digital assistant for frontline teams by guiding daily tasks, streamlining data collection, enabling communications, and providing leaders with real-time intelligence that drives faster actions and better decisions. The FORM field execution solutions serve as a digital assistant for frontline teams by guiding daily tasks, streamlining data collection, enabling communications, and providing leaders with real-time intelligence that drives faster actions and better decisions.

    • United States
    • IT Services and IT Consulting
    • 200 - 300 Employee
    • Account Executive
      • Apr 2020 - Sep 2020

    • Industry Sales Specialist
      • Apr 2019 - Apr 2020

    • IT Services and IT Consulting
    • 700 & Above Employee
    • Product Specialist
      • Jan 2017 - Mar 2019

      Responsible for the success of the designated specialty products within the SpecializedLaw market, providing exceptional support both internally and externally to provide themarket with the best legal solutions- Partnered with the Lexis Practice Advisor product team to make enhancementsthat allowed us to better position ourselves against our competition- Collaborated with Field and Telephonic representatives in the 1-50 law firmmarket to secure new business and upsell current clients to the Lexis PracticeAdvisor tools- Trained Solutions Consultants to effectively train our current customers and torecognize upsell opportunities within their regions- Influenced a 40-point increase in Net Promotor Score for Lexis Practice Advisor Show less

    • Territory Account Manager
      • Nov 2014 - Dec 2016

      - Managed the largest revenue territory in the 1-2 attorney specialized lawfirm market.- Provided exceptional customer support to ensure customer satisfaction toretain revenue and reduce the number of cancelled subscriptions- Showcased new products and tools to customers and effectively sold acrossall solution lines for the 1-2 attorney law firm market- Lead a one-month sales training, managing a team of 28 of our businessprocess outsourcing representatives in our Reed Elsevier Philippines officesand trained them on our internal systems and sales processes Show less

    • Account Administrator
      • Aug 2014 - Nov 2014

      - Collected past due balances to reactivate accounts in poor credit standings- Prospected for additional solutions for current customers in the 1-50 attorney law firm market- Scheduled account reviews for upsell opportunities with the region’s Telephonic Client Managers - Contacted past customers to restore lost revenue and secure new business- Performed additional clerical tasks to assist with the sales representatives day-to-day

    • United States
    • Appliances, Electrical, and Electronics Manufacturing
    • 700 & Above Employee
    • Marketing Intern - Air Conditioning Division
      • Jan 2014 - May 2014

      - Collected and analyzed data of the HVAC market regulation changes - Collaborated with senior team members to Develop e-Marketing materials - Prepared expo materials and planned customer meetings - Collected and analyzed data of the HVAC market regulation changes - Collaborated with senior team members to Develop e-Marketing materials - Prepared expo materials and planned customer meetings

    • United States
    • Higher Education
    • 700 & Above Employee
    • Lead Research Assistant
      • Aug 2012 - May 2014

      - Developed testing materials and procedures- Collaborated with lab members to collect experimental data - Presented findings at the Midwestern Psychological Association annual conference

    • University Honors Seminar - UH1010 Instructor
      • Mar 2013 - Jan 2014

      - Developed weekly lesson plans- Instructed students in a classroom setting- Facilitated student involvement on campus

    • Lead Office Assistant
      • Jan 2012 - Jan 2014

      - Supervised student employees- Planned and facilitated promotional tradeshows- Developed a marketing campaign for the Psychology Department to increase enrollment

    • Marketing Research Assistant - Ad Analyst
      • Mar 2013 - Aug 2013

      - Analyzed outdoor advertisement campaigns- Collaborated with team members- Collected Data

    • Building Supervisor
      • Oct 2010 - Aug 2011

      - Guided facility tours - Sold memberships - Organized promotional campaigns - Guided facility tours - Sold memberships - Organized promotional campaigns

Education

  • Wright State University
    B.S. in Psychology with Minors in Marketing and Business, Psychology
    2011 - 2014
  • Botkins High School

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