Experience

ABF
• Germany
• Pharmaceutical Manufacturing
• 1 - 100 Employee
• Customer Service Representative

  • Aug 2022 - Present

CEVA Logistics
• France
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee
• Customer Service Representative

  • Dec 2021 - Aug 2022


Self-employed

• Real Estate
• 1 - 100 Employee

• Company Owner

  • 2018 - 2020

  - Started business to import and sell premium Colombian coffee. - Give tasks to contractors and give feedback. - Dialogue with possible customers. - Gathering knowledge of coffee market. - Business trip to Colombia to negotiate with possible coffee exporters. - Legal paperwork and gather information of importation rules and procedures. - Issue Trademark in the Benelux. - Started business to import and sell premium Colombian coffee. - Give tasks to contractors and give feedback. - Dialogue with possible customers. - Gathering knowledge of coffee market. - Business trip to Colombia to negotiate with possible coffee exporters. - Legal paperwork and gather information of importation rules and procedures. - Issue Trademark in the Benelux.



CITI Comercializadora SAS

• Customer Service Representative

  • 2014 - 2016

  Functions performed: - Organization of customer database - Call customers to verify requirements and projects - Verification of the physical inventory - Archieve documents - Organization of product samples - Answer emails - Resolve questions and problems of the customers Functions performed: - Organization of customer database - Call customers to verify requirements and projects - Verification of the physical inventory - Archieve documents - Organization of product samples - Answer emails - Resolve questions and problems of the customers