Experience

C.A.Papaellinas Group

• Cyprus
• Pharmaceutical Manufacturing
• 100 - 200 Employee

• Senior SAP IT Consultant

  • May 2010 - Present

  1) Generic end user support. • Solving computers issues (hardware & software) • Printers Installation and support • Cisco telephony System - SIP Trunking • Tablets and mobile devices support • LAN fixes and support. 2) SAP ERP Consulting & Support. • Provide support in SAP modules MM, SD, FI, WM • Perform multiple recordings to enforce users’ productivity • SAP Authorization Roles Administrator. • SAP Customizing (SPRO) – Perform system and data customizations • Providing system solutions to increase efficiency and effectiveness 3) Cognos BI Tool administration. • Maintain system’s integrity. Checking compatibility with other reporting tools (SAP, POS Report Manager) • Establishing user’s security measures. 4) Sales Handheld & Tablets administration & support • Managing all requests and changes in both software and hardware • 1st level of support • Providing solutions for increasing productivity and user-friendliness 5) POS systems and retail stores support • Monitoring and correcting retail sales in a daily basis • Ensuring compatibility between SAP and POS systems • Providing support to all retail stores (local & remote support) • Maintaining promotions • Translating SAP master data to POS systems and vice versa. 6) Training sessions regarding all systems and software of the company (Microsoft Office, SAP, tablets etc.) 7) Maintaining research for new technologies & solutions regarding all IT-related sections • Attend training sessions and seminars 8) Meeting with Business officers & Managers to improve and extend systems functionality, e-translate business requests. Show less



MTN Cyprus

• Nicosia Cyprus

• Network & Operations Engineer

  • Oct 2009 - May 2010

  Officer of Operations on GSM technologies (MMS, SMS, etc) and Network Infrastructure. Officer of Operations on GSM technologies (MMS, SMS, etc) and Network Infrastructure.