Stefano Rambaldi

Operations Manager at Sabaudia Hotel & SPA
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Contact Information
Location
IT
Languages
  • Italiano Native or bilingual proficiency
  • Inglese Professional working proficiency

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Credentials

  • Attestato di qualità e di qualificazione professionale dei servizi quale Project Manager
    ASSIREP
    Jan, 2021
    - Sep, 2024
  • Ethical Leadership and GVV
    University of Virginia Darden School of Business
    Aug, 2020
    - Sep, 2024
  • Agile Leadership and Principles
    University of Maryland
    May, 2020
    - Sep, 2024
  • Assirep-K
    ASSIREP
    Mar, 2020
    - Sep, 2024
  • Teamwork Skills: Communicating Effectively in Groups
    University of Colorado Boulder
    Feb, 2020
    - Sep, 2024
  • CAPM
    Project Management Institute
    Nov, 2015
    - Sep, 2024
  • Prince2 Fondation
    AXELOS Global Best Practice
    Oct, 2014
    - Sep, 2024
  • ISIPM-BASE
    Istituto Italiano di Project Management - ISIPM
    Jul, 2014
    - Sep, 2024

Experience

    • Italy
    • Hospitality
    • 1 - 100 Employee
    • Operations Manager
      • May 2021 - Present

      Ensure all operations are carried on in an appropriate, cost-effective way Improve operational management systems, processes and best practices Formulate strategic and operational objectives Examine financial data and use them to improve profitability Revenue Management Manage budgets and forecasts Perform quality controls and monitor production KPIs Recruit, train and supervise staff Ensure all operations are carried on in an appropriate, cost-effective way Improve operational management systems, processes and best practices Formulate strategic and operational objectives Examine financial data and use them to improve profitability Revenue Management Manage budgets and forecasts Perform quality controls and monitor production KPIs Recruit, train and supervise staff

    • Business Consulting and Services
    • Project Manager
      • Jan 2020 - May 2021

      Plan and implement projects Help define project scope, goals and deliverables Define tasks and required resources Create schedule and project timeline Track deliverables Lead quality assurance and attendees satisfaction Monitor and report on project progress Evaluate and assess result of project Plan and implement projects Help define project scope, goals and deliverables Define tasks and required resources Create schedule and project timeline Track deliverables Lead quality assurance and attendees satisfaction Monitor and report on project progress Evaluate and assess result of project

    • Australia
    • Hospitality
    • 1 - 100 Employee
    • Event Manager
      • Jun 2019 - Dec 2019

      Oversaw all logistics leading up to and during an event. Built professional relationships with guests and provided exceptional customer service throughout their stay: Managed cash register and monetary transactions correctly with POS system; Managed event set-up, tear down and follow-up processes. Oversaw all logistics leading up to and during an event. Built professional relationships with guests and provided exceptional customer service throughout their stay: Managed cash register and monetary transactions correctly with POS system; Managed event set-up, tear down and follow-up processes.

    • Italy
    • Hospitality
    • 100 - 200 Employee
    • Guest Relation Agent at Golf Club
      • Jan 2017 - Nov 2018

      Platinum Golf Clubs of World 2018-2019. As Italy’s only private members club, my main role was looking after our VIP members and Rosewood Hotel Guests from pre-arrival to their departure at the Golf Club, helping them to plan their stay and organise a wide range of experiences.

    • Guest Relations Agent
      • Jun 2016 - Mar 2017

      Customer service, concierge, front desk, back office, accounting duties and responsibilities, selling activities and problem solving. IT Tools: Opera and GoGoncierge.

    • Italy
    • Higher Education
    • 700 & Above Employee
    • Professional Basketball Player
      • Aug 2015 - Jun 2016

      Professional basketball player for the Italian second league (Rome, Bergamo, Milano) and Ireland (Dublin) major league. This experience provide me confidence in working under pressure. Attitude in team working and leadership. Professional basketball player for the Italian second league (Rome, Bergamo, Milano) and Ireland (Dublin) major league. This experience provide me confidence in working under pressure. Attitude in team working and leadership.

    • Ireland
    • Hospitality
    • 1 - 100 Employee
    • Porter and logistic
      • Mar 2015 - Jul 2015

      Porter and assistant for the logistics and planning. Support and organize weekly meetings. Porter and assistant for the logistics and planning. Support and organize weekly meetings.

    • Ireland
    • Non-profit Organization Management
    • 1 - 100 Employee
    • Voluntary
      • Mar 2015 - Jul 2015

      Support activities for adults in difficult situations. Support activities for adults in difficult situations.

Education

  • Hotelperformance
    Advanced Revenue Management
    2023 - 2023
  • Università degli Studi di Siena
    Master's degree, Philosophy
    2018 - 2020
  • LUISS Business School
    Tourism Management
    2015 - 2016
  • SEDA College
    IELTS, English Language and Literature/Letters
    2015 - 2015
  • LUISS Business School
    Executive Master Project Management, PMP
    2014 - 2015
  • Università degli Studi Niccolò Cusano
    Bachelor's degree, Political Science and Government
    2010 - 2014

Community

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