Stefano Prosdocimo
Customer Technical Support at Siser Srl- Claim this Profile
Contact Information
us****@****om
(386) 825-5501
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Location
Vicenza, Veneto, Italy, IT
Languages
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English Full professional proficiency
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French Professional working proficiency
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Spagnolo Professional working proficiency
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Portoghese Limited working proficiency
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Experience
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Siser Srl
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Italy
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Textile Manufacturing
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1 - 100 Employee
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Customer Technical Support
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Sep 2020 - Present
I provide clients and partners with technical support and education, in order for them to have the best experience with our products. I connect with final users to understand their needs and provide our R&D with actionable insights. I support Sales & Marketing with useful guidelines and tools for best products' use.
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Senior Customer Technical Advisor
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Jan 2016 - Aug 2020
Managing technical customer issues; providing technical sales support to Sales Department; liaising customers and R&D department.
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Quality Assurance Manager for Digital Products
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Jan 2010 - Dec 2015
Quality Assurance Team management, Customer Technical Support, Digital Printing Specialist
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Controllo qualità e sviluppo prodotti stampa
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Apr 2003 - Dec 2009
Quality control on printable products. Customer support on printing.
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