Stefanie Zachery

Senior Consultant | Enablement, Learning & Development at OneCause
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United States, US

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Holly Shields 🔑

Stefanie is everything you look for in an employee. Her professionalism and dedication to her clients are evident in everything that she does. She is a problem solver that doesn't look for the easy answer to move on but looks for the root cause of the problem, the solution, and offers her expertise to improve the situation. She is self-motivated, takes initiative, a quick learner, and a respected leader among her peers. I am grateful for the time that I had the privilege of being her manager to witness her shine in many different roles.

Stan Holland

I worked along alongside Stefanie at GE and know firsthand her energetic drive and focus to succeed. A true team player with a huge personality, Stefanie will no doubt be successful at any task she takes on and a real asset to any team.

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Credentials

  • Security Awareness Certification - ongoing
    KnowBe4
    May, 2018
    - Sep, 2024
  • SPARC Certification - renewed annually
    U.S. Department of State
    Oct, 2016
    - Sep, 2024
  • Six Sigma Certified
    General Electric Appliances

Experience

    • United States
    • Software Development
    • 200 - 300 Employee
    • Senior Consultant | Enablement, Learning & Development
      • Sep 2021 - Present

      Continuing Education Trainer; both internal and externalWork collaboratively in a cross-departmental role with product, engineering, support, consulting,customer success, event success, and marketing to determine content priorities, andensure quality of learning offerings for all products and best practicesDevelop Onboarding (external) training for new clients - Both live and On-DemandCreate training modules for (internal) trainings including slide decks, video tutorials and one-pager cheat sheetsCross-functional worker building relationships, getting answers to internal + external questions timely to ensure training & education is impactfulLead bi-weekly Lunch & Learns + panel discussionsDeveloped Workshops for internal trainings on new software + platformsMentor 1:1 to build confidence and understanding of platform + new product introductions

    • National Accounts Team Lead
      • Oct 2019 - Present

      Promoted to National Account Team LeadCreated Onboarding Live Trainings for new National Accounts to guide each office/market Developed Best Practices, Knowledge Base articles, and one-pagers to align with each specific national accountContinued key responsibilities and added internal processes, communication and trainings to best support our national clients

    • Fundraising Consultant & Event Manager
      • Sep 2016 - Present

      Our mission to help nonprofits across the country feed the hungry, fight cancer, promote the arts, educate young people and everything in between. Fundraising to our core, we've always believed in the power of those engaged by giving.Responsibilities- Consult/manage over 440 non-profit fundraising events - Assisted non-profit organizations in raising over $220M in proceeds- CSAT consistently 99% year over year- Work closely with Product Director pre/during/post new product launch- Consistently works cross-functionally to provide best in class service, creating best practices, client one-pagers, and FAQ’s to assist co-workers and clients in pre-event planning process- Train & mentor new Consultants and Event Managers- Contributed to generation of leads by word of mouth marketing (commonly happy clients, guests, and auctioneers)

    • United States
    • International Affairs
    • 1 - 100 Employee
    • Cluster Leader
      • Jan 2020 - Present

      Promoted to Cluster Leader Providing an extra level of support for the local international studentsCreating engagement opportunities in their communityDeveloping monthly plans and activitiesManaging budget and expenses

    • International Exchange Coordinator
      • Aug 2016 - Present

      Supporting exchange students, host families, local community representatives and schools with any concerns or difficulties. Mediate between concerned parties should issues, cultural differences or mis-communications arise.Responsibilities:Connecting extraordinary international students with host families in the U.S.Cultivate leadership skillsDevelop intercultural awareness Enhance global knowledge not only through education, but through experienceGain understanding of other cultures to best match and assist students and familiesAyusa Global Youth Exchange is a non-profit high school exchange organization dedicated to developing the next generation of global leaders and world citizens.

    • United States
    • Retail Apparel and Fashion
    • Team Leader
      • Sep 2014 - Jul 2016

      Promoted to Team LeaderAssisted a team of individuals in their professional growth based on goals they shared. Energized the team in executing sales of luxury goods and jewelry for everyday and special occasions Promoted to Team LeaderAssisted a team of individuals in their professional growth based on goals they shared. Energized the team in executing sales of luxury goods and jewelry for everyday and special occasions

    • Retail Luxury Goods and Jewelry
    • 700 & Above Employee
    • Trainer & Consultant
      • Aug 2012 - Jul 2016

      Responsibilities- Excel at marketing, communications and Public Relations.- Lead a team and assisted them in their own development- Created an open, flexible working environment where people felt free to seek help, and energized to meet their sales goals- Provided quality customer satisfaction by listening to consumers’ wants and needs, then applying them to the individual circumstance- Created training modules on products for internal and external use- Developed relationships with customers and provided direction and recommendations to satisfy their needs

    • Argentina
    • Telecommunications
    • Marketing Specialist
      • Jun 2010 - Jan 2012

      Transitioned to the healthcare industry with Chapman Kelly. Continued my marketing career path with new healthcare challenges. Chapman Kelly was acquired by HMS in September 2010. I'm learning and teaching new/ innovative ways to market to my audience. Currently, I'm focusing on web site traffic growth, updating business site, social media, internal and external marketing.My responsibilities include marketing, industry research, market positioning, Brand positioning, Trade Show coordination, Publications support of services within the employer market and overall support of products and services.

    • Brazil
    • Engineering Services
    • 1 - 100 Employee
    • Area Merchandising Specialist
      • Aug 2008 - Jun 2010

      Promoted to Area Merchandising Specialist. I aggressively promoted General Electric Appliances through group and individual product training sessions for kitchen and laundry products. I developed sales associates knowledge and provided 24/7 support to my territory. Also, provided support to HQ as well as coordinated advertising and merchandising strategies with brochures, literature, signage and other literature to sell appliances, implementation of spiffs, volume rebate targets, and yearly account planning. Owned territory wins and losses.•Billed $14,965,000 in territory 2009, a Gross Margin V% increase of 12%•Developed and executed contractor shows in key accounts to drive incremental business•Executed and presented multiple National Account Roadshows in which hundreds of sales associates are trained in product knowledge and selling skills•Drove sales at Home Depot, Lowes, Sears, TGI, Best Buy, and Sam's Club in the Greater Chicago area•Participated in working the sales floor in key accounts•Demonstrated a high level of analytical abilities to master and grow territory

    • Internet Business Specialist
      • May 2005 - Aug 2008

      Promoted to the E-Business Department where I worked on the marketing services team. I provided pre-purchase assistance and post-sales support for GE Appliances and we increased sales conversion to $112 million in revenue and $46 million in margin annually for the GE appliances online store.Evaluated and processed customer requests and identified opportunities for process improvement as well as participated in special projects to generate sales growth. Maintained highest status in sales as well as internal & external quality. Achieved 2nd in sales within the entire department.

Education

  • Harding University
    BA, PR and Marketing
    -
  • Ballard High School
    -

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