Stefanie Knapp
Payment Support Specialist at PatientNow- Claim this Profile
Contact Information
us****@****om
(386) 825-5501
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Location
Spokane-Coeur d'Alene Area
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Bio
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Experience
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PatientNow
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United States
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Software Development
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100 - 200 Employee
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Payment Support Specialist
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Sep 2021 - Present
Responsible for training merchants on POS systems and maintaining a monthly activation goal. Assist in reconciliation of settlement reports, daily batches, and merchant fees. Responsible for training merchants on POS systems and maintaining a monthly activation goal. Assist in reconciliation of settlement reports, daily batches, and merchant fees.
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Banner Bank
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United States
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Banking
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700 & Above Employee
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Online banking specialist
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Jan 2021 - Sep 2021
Assist customers and branch employees in maintenance of customer accounts, resetting passwords, handling a daily ticketing system. Assist customers and branch employees in maintenance of customer accounts, resetting passwords, handling a daily ticketing system.
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Washington Trust Bank
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United States
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Banking
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700 & Above Employee
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Priority Service Representative
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Oct 2019 - Jan 2021
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Merchant e-Solutions
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United States
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Financial Services
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100 - 200 Employee
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Customer Care Representative
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Jul 2018 - Oct 2019
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Education
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2021 - 2023
University of Phoenix
Associate of Arts - AA, Business Administration and Management, General -
2011 - 2014
East Valley High School
High School Diploma
Community
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