Stefanie Centola

Student Operations Specialist at Guild Education
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Contact Information
us****@****om
(386) 825-5501
Location
Denver Metropolitan Area, US

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Experience

    • United States
    • Education
    • 700 & Above Employee
    • Student Operations Specialist
      • Jun 2021 - Present

    • United States
    • Higher Education
    • 700 & Above Employee
    • Assistant Director for Housing Operations
      • Mar 2020 - Jun 2021

      -Manages year round housing operations for about 3,000 students which includes: applications, room selection, room placements, room moves and move in/out processes -Implement, maintain and train team members on StarRez database-Manages contract release requests for students looking to break their housing contract-Serves on the Medical Release committee with Disability Services and the Health and Counseling Center-Coordinates with Disability Services on approved ADA housing accommodations-Partners with multiple offices to ensure successful housing for students such as: Admissions, Disability Services Program, Athletics. Themed Communities, Living Learning Communities, Campus Safety, Facilities and Custodial-Serves as Administrator on call for crisis response

    • United States
    • Higher Education
    • 700 & Above Employee
    • Occupancy Coordinator
      • Sep 2018 - Mar 2020

      -Managed customer service operations of student housing assignments, applications, change of status process for upwards of 7,000 families, specifically the Central campus neighborhood which comprises 11 Residence Halls and about 2,500 students-Utilized StarRez database to monitor, assess and adjust terms, rates and bookings-Supervised, trained, managed and evaluated five student staff-Managed all aspects of summer housing, including applications, placements, move in/out-Admissions liaison responsible for communication and coordination of Admissions events-Presented at multiple on campus events which compromised of 100 plus visiting or admitted students and families-Created an on campus tour opportunity for visiting students and families to get a unique on campus housing experience with housing staff

    • United States
    • Higher Education
    • 500 - 600 Employee
    • Area Coordinator
      • Aug 2017 - Sep 2018

    • Residence Hall Director
      • Jun 2016 - Aug 2017

    • United States
    • Higher Education
    • 700 & Above Employee
    • Graduate Assistant for Greek Affairs
      • Jan 2016 - May 2016

    • United States
    • Higher Education
    • 700 & Above Employee
    • Graduate Residence Director
      • Aug 2014 - May 2015

    • United States
    • Higher Education
    • 700 & Above Employee
    • Resident Assistant
      • Aug 2013 - May 2014

    • Recruitment Director for the Up 'til Dawn Executive Board
      • Aug 2013 - May 2014

    • Tour Guide
      • May 2013 - May 2014

    • United States
    • Higher Education
    • 700 & Above Employee
    • Vice President of Recruitment
      • Jan 2012 - Dec 2012

Education

  • Slippery Rock University of Pennsylvania
    Master of Arts (M.A.), Student Affairs and Higher Education
    2014 - 2016
  • SUNY Plattsburgh
    Bachelors of Arts, Psychology
    2010 - 2014

Community

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