Stefanie Burton

Community Admin at Mad Metaverse
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Contact Information
us****@****om
(386) 825-5501
Location
Schweinfurt, Bavaria, Germany, DE
Skills

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Bio

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Credentials

  • Certified Permanent Cosmetic Technician (CPCT)
    Preeya Permanent Makeup
    Oct, 2019
    - Sep, 2024
  • ITIL V3 Foundation
    TÜV SÜD Akademie GmbH
    Nov, 2009
    - Sep, 2024
  • Tattoo Technician
    NC Department of Health and Human Services
    Oct, 2019
    - Sep, 2024

Experience

  • Mad Metaverse
    • Computer Games
    • 1 - 100 Employee
    • Community Admin
      • Feb 2022 - Present

      Telegram /Discord Admin Telegram /Discord Admin

  • The Beauty Pixel
    • Business Owner
      • Sep 2019 - Dec 2021

  • Lionheart Junk Removal
    • United States
    • Environmental Services
    • Business Owner
      • Dec 2017 - Sep 2019

  • BB&T
    • United States
    • Telecommunications
    • 1 - 100 Employee
    • Business Analyst
      • May 2016 - Dec 2017

  • s.Oliver Bernd Freier GmbH & CO. KG
    • Germany
    • Retail
    • 1 - 100 Employee
    • SAP Netweaver Consultant
      • Mar 2012 - Aug 2014

      One of Europe's largest fashion and lifestyle companies with stores and offices located across the globe• Lead and managed development projects, integration projects and selection of new software• Developed user training plans for new application releases or changes• Administered and managed content SAP NETWEAVER™.• Developed user access concepts• Tested and analyzed performance and usage of new developed applications• Deployed new applications according to release plan• Consulted with business and management about new features in SAP NETWEAVER™Achievements: Successful implementation of the SAP CRM solution into SAP NETWEAVER™My team coordinated and implemented the HR Employee Self-Services into SAP NETWEAVER™ which resulted in an increase of 37% more active users on the portal. This also reduced the processing time and improved the workflow of HR provided services.

    • Officer Operative IT
      • Aug 2008 - Mar 2012

      • Responsible for Access Management Microsoft Active Directory• Managed remote installations and coordinated store openings• Assisted 1st level support and ticket monitoring• Provided 2nd level support and system monitoring• Processed tickets in SAP Solution Manager and CA Service Desk• Utilized Visual Basic for creating programsAchievements: Successful installations of store openingsMy team achieved to install 64 branch openings within one year. These openings reported the lowest ticket appearance within the last 4 years.

  • Arcor
    • Telecommunications
    • 400 - 500 Employee
    • IVR Developer
      • Jan 2008 - Aug 2008

      • Very good exposure and experience in IVR Call Flow design• Good understanding of end-to-end IVR application Development cycle• Designed, developed, and implemented IVR applications• Clearly and concisely created documentation for business requirements, technical design, test plans and release plans

    • Internship System Integration
      • Aug 2005 - Jan 2008

      Duties and Responsibilities: • Customer Service• Responsible for Access Management Microsoft Active Directory.• Provided 2nd level support and system monitoring• Processed tickets in service ticketing system• Utilized C++, php, Visual Basic for creating programs.

Education

  • Bruehlwiesen Hofheim Berufsschule
    Associate of Science (A.S.), Network and System Administration/Administrator
    2005 - 2008

Community

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