Stefania Zeno

Assistant Manager at Hadfield Early Learning Centre
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Melbourne Area, AU
Languages
  • Italiano Native or bilingual proficiency
  • Inglese Professional working proficiency
  • Francese Professional working proficiency
  • German Elementary proficiency

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maria mocerino

Ho avuto modo di conoscere Stefania durante il master in Hospitality Management presso la Scuola di Management Up Level a Roma, si è subito contraddistinta per il grande entusiasmo con il quale affronta le sfide e le opportunità che le vengono offerte. Durante il percorso d’aula, ha dimostrato interesse per il reparto housekeeping, dove ha avuto modo di svolgere lo stage formativo con profitto e impegno.

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Credentials

  • IELTS
    British Council
    Jul, 2015
    - Oct, 2024
  • First aid
    Melbourne City Institute of Education - MCIE

Experience

  • Hadfield Early Learning Centre
    • Australia
    • Individual and Family Services
    • 1 - 100 Employee
    • Assistant Manager
      • Nov 2022 - Present

    • Early Childhood Room Leader
      • Apr 2022 - Nov 2022

  • Bridge Road Early Learning Centre
    • Australia
    • Individual and Family Services
    • 1 - 100 Employee
    • Early Childhood Room Leader
      • Oct 2020 - Apr 2022

  • InterContinental Melbourne The Rialto
    • Australia
    • Hospitality
    • 1 - 100 Employee
    • Housekeeping Supervisor and coordinator
      • Sep 2017 - Mar 2020

      Assigns workers their duties and inspects work for conformance to prescribed standards of cleanliness. Monitoring room cleanliness standards through daily inspections Investigates complaints regarding housekeeping service and equipment, and takes corrective action. Check public area Training and coaching staff Assigns workers their duties and inspects work for conformance to prescribed standards of cleanliness. Monitoring room cleanliness standards through daily inspections Investigates complaints regarding housekeeping service and equipment, and takes corrective action. Check public area Training and coaching staff

  • Seasons Apartment Hotel Group
    • Saudi Arabia
    • Hospitality
    • 1 - 100 Employee
    • Housekeeping Supervisor
      • Mar 2017 - Jul 2017

      Manager in charge on weekend Rooms allocation Daily inspections of rooms and public area Daily inspections of store rooms and chemical rooms Training staff Daily reports Monitor supplies Investigate complaints Manager in charge on weekend Rooms allocation Daily inspections of rooms and public area Daily inspections of store rooms and chemical rooms Training staff Daily reports Monitor supplies Investigate complaints

  • Brunetti
    • Argentina
    • Commercial and Service Industry Machinery Manufacturing
    • 1 - 100 Employee
    • Front House staff
      • Aug 2016 - Mar 2017

  • Wyndham Hotels & Resorts
    • United States
    • Legal Services
    • 1 - 100 Employee
    • Housekeeping Supervisor
      • Sep 2015 - Aug 2016

      Rooms allocation Checking rooms and public area Training new staff Assist manager in daily routine Rooms allocation Checking rooms and public area Training new staff Assist manager in daily routine

  • Hotel Savoy Rome
    • Italy
    • Hospitality
    • 1 - 100 Employee
    • Assistant Executive Housekeeper
      • Jan 2015 - Jun 2015

      Floor supervisor, Daily rooms allocation Daily inspections of rooms,laundry ,public area and store rooms. Daily reports Assist Executive manager in daily routine Staff training Stockage and periodic inventory Monitor supplies Investigate complaints Floor supervisor, Daily rooms allocation Daily inspections of rooms,laundry ,public area and store rooms. Daily reports Assist Executive manager in daily routine Staff training Stockage and periodic inventory Monitor supplies Investigate complaints

  • Vodafone
    • United Kingdom
    • Telecommunications
    • 700 & Above Employee
    • Senior Sales Assistant
      • Dec 2007 - Jun 2012

      Addetta alla promozione e vendita prodotti Vodafone. Gestione clienti. Gestione magazzino e inventario. Gestione cassa Addetta alla promozione e vendita prodotti Vodafone. Gestione clienti. Gestione magazzino e inventario. Gestione cassa

  • Co.Se.A.soc coop
    • Administration Officer
      • Jan 2007 - Jul 2007

      Addeta alla segreteria con mansioni di piccola contabilità e presenze del personale. Addetta al ricevimento clienti, centralino. Addeta alla segreteria con mansioni di piccola contabilità e presenze del personale. Addetta al ricevimento clienti, centralino.

  • IC Service srl
    • Italy
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Customer Care Specialist
      • Aug 2005 - Dec 2005

      Operatrice in bound per i servizi Infocamere Operatrice in bound per i servizi Infocamere

  • IC Service gruppo InfoCamere
    • Italy
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Customer Care Specialist
      • Aug 2003 - Feb 2004

Education

  • Melbourne City Institute of Education - MCIE
    Diploma of Early Childhood Education and Care, Early Childhood Education and Care
    2020 - 2021
  • Melbourne City Institute of Education - MCIE
    Certificate III, Early Childhood Education and Care
    2019 - 2021
  • Melbourne City Institute of Education - MCIE
    Advanced Diploma, Leadership and Management
    2018 - 2019
  • Melbourne City Institute of Education - MCIE
    Diploma, Leadership and Management
    2017 - 2018
  • Up level Scuola di Management srl
    Master certification, Hospitality management
    2014 - 2014
  • Università degli Studi di Roma Tre
    Bachelor Degree, Lingue, letterature e linguistica straniere
    1996 - 2002
  • Liceo linguistico Europa
    high school diploma, English Language and Literature/Letters.
    1987 - 1992

Community

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