Stefania Riva
Commercial Back Office at Delvitech- Claim this Profile
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English Full professional proficiency
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French Professional working proficiency
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German Limited working proficiency
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Spanish Elementary proficiency
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Italian Native or bilingual proficiency
Topline Score
Bio
Credentials
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IELTS- C1
British CouncilJul, 2016- Nov, 2024 -
DELF
Institut français -
Goethe Zertifikat
Goethe-Institut e.V.
Experience
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Commercial Back Office
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Apr 2020 - Present
Development and leverage of marketing tools to improve sales performances.Definition of the sales process and ex-novo creation of support documentation.CRM implementation to streamline sales & operations. Targets setting and forecasts to support CEO decision making.
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Research Consultant
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Dec 2018 - Apr 2020
Projects of applied research in the areas of business strategy, marketing, business organization, i.e.:Development of a masterplan to re-launch and promote a touristic location.Investigation of the skills mismatch in labour supply and demand to improve local companies production and organisation.Research and analysis of family business presence in the Italian part of Switzerland for the local government.
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Business Analyst
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Apr 2018 - Oct 2018
8 months internship during the last master semester:Automotive and heavy industry strategic market and competitors’ analysis to create business plans.Data collection and database creation (through Orbis, Factiva...).
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Consultancy project
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Feb 2018 - Jun 2018
Creation of a survey to investigate the internal company environment, results analysis and development of tailored solutions to smooth the ongoing generational turnover and knowledge preservation.
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Project Assistant
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Mar 2018 - May 2018
Market research survey with SmartSurvey for the launch of a new product in the Englishautomotive industry and results analysis with SPSS.
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Hostess
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2014 - 20173 years
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Hostess
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Feb 2014 - Dec 2016
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Data Entry
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Oct 2014 - Jan 2015
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Education
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USI Università della Svizzera italiana
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Universidad Carlos III de Madrid
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Université Lumière Lyon 2
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USI Università della Svizzera italiana
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"Figli d'impresa"