Commercial Back Office

• Apr 2020 - Present

Development and leverage of marketing tools to improve sales performances.Definition of the sales process and ex-novo creation of support documentation.CRM implementation to streamline sales & operations. Targets setting and forecasts to support CEO decision making.

Research Consultant

• Dec 2018 - Apr 2020

Projects of applied research in the areas of business strategy, marketing, business organization, i.e.:Development of a masterplan to re-launch and promote a touristic location.Investigation of the skills mismatch in labour supply and demand to improve local companies production and organisation.Research and analysis of family business presence in the Italian part of Switzerland for the local government.

Business Analyst

• Apr 2018 - Oct 2018

8 months internship during the last master semester:Automotive and heavy industry strategic market and competitors’ analysis to create business plans.Data collection and database creation (through Orbis, Factiva...).

Consultancy project

• Feb 2018 - Jun 2018

Creation of a survey to investigate the internal company environment, results analysis and development of tailored solutions to smooth the ongoing generational turnover and knowledge preservation.

Project Assistant

• Mar 2018 - May 2018

Market research survey with SmartSurvey for the launch of a new product in the Englishautomotive industry and results analysis with SPSS.

Hostess

• 2014 - 20173 years

Hostess

• Feb 2014 - Dec 2016

Data Entry

• Oct 2014 - Jan 2015