Stefania Maspero
Customer Success Manager at Zscaler- Claim this Profile
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English Native or bilingual proficiency
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Italian Native or bilingual proficiency
Topline Score
Bio
Frank Desmet
Stefania provides Service with a capital letter because her involvement is very large part. On the other hand she thinks ahead to potential conflicts that might arise and finally because she thinks with the customers. Stefania is not only gifted with a bright understanding of the technical aspects of the troubles customers expect her to solve, but also with a clear analysis of the business impact that results out of the troubles. Whenever she is on a case I feel safe because I know that our customer will be fostered by her! Tante grazie per la grande dedizione!
Frank Desmet
Stefania provides Service with a capital letter because her involvement is very large part. On the other hand she thinks ahead to potential conflicts that might arise and finally because she thinks with the customers. Stefania is not only gifted with a bright understanding of the technical aspects of the troubles customers expect her to solve, but also with a clear analysis of the business impact that results out of the troubles. Whenever she is on a case I feel safe because I know that our customer will be fostered by her! Tante grazie per la grande dedizione!
Frank Desmet
Stefania provides Service with a capital letter because her involvement is very large part. On the other hand she thinks ahead to potential conflicts that might arise and finally because she thinks with the customers. Stefania is not only gifted with a bright understanding of the technical aspects of the troubles customers expect her to solve, but also with a clear analysis of the business impact that results out of the troubles. Whenever she is on a case I feel safe because I know that our customer will be fostered by her! Tante grazie per la grande dedizione!
Frank Desmet
Stefania provides Service with a capital letter because her involvement is very large part. On the other hand she thinks ahead to potential conflicts that might arise and finally because she thinks with the customers. Stefania is not only gifted with a bright understanding of the technical aspects of the troubles customers expect her to solve, but also with a clear analysis of the business impact that results out of the troubles. Whenever she is on a case I feel safe because I know that our customer will be fostered by her! Tante grazie per la grande dedizione!
Credentials
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Cybersecurity Awareness: Security Overview
LinkedInSep, 2018- Nov, 2024
Experience
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Zscaler
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United States
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Computer and Network Security
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700 & Above Employee
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Customer Success Manager
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Feb 2022 - Present
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Citrix
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United States
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Software Development
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700 & Above Employee
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Sr. Customer Success Manager
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Nov 2019 - Feb 2022
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Coupa Software
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United States
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Software Development
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700 & Above Employee
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Account Support Manager
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Jul 2019 - Nov 2019
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KBC Bank Ireland
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Financial Services
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700 & Above Employee
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Cyber Security Advisor
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Aug 2018 - Jun 2019
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Symantec
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United States
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Software Development
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700 & Above Employee
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Customer Success Manager
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Sep 2014 - Nov 2016
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Customer Success Manager
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Aug 2014 - Nov 2016
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Dell Technologies
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Senior Technical Account Manager
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Sep 2005 - Aug 2014
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Service Delivery Manager
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2010 - 2014
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HP
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Technical Support
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1997 - 2005
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Education
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Liceo Classico Statale Omero