Stefania Lyra
Customer Success Specialist at tgndata- Claim this Profile
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Experience
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tgndata
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Greece
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Information Technology & Services
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1 - 100 Employee
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Customer Success Specialist
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Feb 2022 - Present
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Fleet Complete
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Canada
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IT Services and IT Consulting
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300 - 400 Employee
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Bilingual Technical Support Specialist
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Aug 2021 - Jan 2022
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Athens Insiders
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Book and Periodical Publishing
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Travel Designer
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Apr 2019 - Jul 2021
· Organize daily and multiday tours in Athens for FIT customers and agencies · Design multiple tailor made packages for FIT customers and agencies in Greece (accommodation, Luxury Transportation, cruises & yachting, activities) · Liaise with the state licensed guides and “Insiders” guides · Manage spreadsheets/databases · Record receipt of payments, issue Proforma’s · Organize daily and multiday tours in Athens for FIT customers and agencies · Design multiple tailor made packages for FIT customers and agencies in Greece (accommodation, Luxury Transportation, cruises & yachting, activities) · Liaise with the state licensed guides and “Insiders” guides · Manage spreadsheets/databases · Record receipt of payments, issue Proforma’s
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WISTA Hellas
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Greece
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Maritime
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1 - 100 Employee
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Administrative Support Coordinator
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Apr 2016 - Apr 2019
· Manage office administration, monitor & report all outstanding matters, · Organize monthly and yearly events · Act as a communication liaison between the Board of Directors, the Membership & third parties/suppliers · Manage paper/electronic records, set up & manage spreadsheets/databases, compile information · Draft the Association’s and the Board of Directors’ external communication (letters, emails, circulars) · Handle payments, record receipt of payments & membership fees, monitor all financial aspects Show less
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Customer Service Advisor
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Jun 2012 - Mar 2016
· Handle and respond to end-user’s requests through email · Data entry and use software programs · Diagnose and provide a path to resolve enquiries related to all aspects of iTunes features/software and applications, for desktop and portable computers and smartphones · Handle and respond to end-user’s requests through email · Data entry and use software programs · Diagnose and provide a path to resolve enquiries related to all aspects of iTunes features/software and applications, for desktop and portable computers and smartphones
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Translator, Administrative Support
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Jul 2011 - Feb 2012
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Education
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ITIRI
Diploma in Specialized Translation (Master I, II) -
1st High School of Vrilissia
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École des Ursulines