Experience

SeePlaces

• Poland
• Internet Marketplace Platforms
• 1 - 100 Employee

• Product Manager

  • Nov 2019 - Present

  - management of local excursions all over the world,- serch of new suppliers, - negotiations with new and existing suppliers, - collaboration with IT team, creating new excursions and bookings management panel, improvemnt of system and its features, - collaboration with other departments: call centers, e-commerce, marketing, product department. - bookings and excursions system management, - reports of sales, - creating procedures and manuals, - using Google disk, Excel, Word, Teams, Outlook, Resabee and Jira. Show less

• Junior Product Manager

  • Jul 2019 - Oct 2019

  - management of local excursions all over the world,- serch of new suppliers, - negotiations with new and existing suppliers, - collaboration with IT team, creating new excursions and bookomgs management panel, improvemnt of system and its features, - collaboration with other departments: call centers, e-commerce, marketing, product department. - bookings and excursions system management, - reports of sales, - creating procedures and manulas, - using Google disk, Excel, Word, Jabber, Outlook, Resabee. Show less



Itaka

• Germany
• Restaurants

• Prezenter oferty turystycznej

  • Nov 2016 - Jun 2019

  - e-mail and telephone customer service, - handling customers bookings, requests and complaints. - cooperation with suppliers, - leading a new project. - e-mail and telephone customer service, - handling customers bookings, requests and complaints. - cooperation with suppliers, - leading a new project.



Sindbad

• Germany
• Leisure, Travel & Tourism
• 1 - 100 Employee

• Referent ds. turystyki

  • Oct 2016 - Mar 2019

  - e-mail and telephone customer service in Polish, English and Russian language - solving clients problems regarding their journey, - registration of telephone bookings, - informing clients about the changes on their bookings. - e-mail and telephone customer service in Polish, English and Russian language - solving clients problems regarding their journey, - registration of telephone bookings, - informing clients about the changes on their bookings.



Harrah's & Harveys Lake Tahoe

• United States
• Gambling Facilities and Casinos
• 1 - 100 Employee

• Kelnerka

  • Jun 2015 - Sep 2015

  - customer service - customer service



CCC Group

• 1 - 100 Employee

• Sprzedawca

  • Jul 2014 - May 2015

  - customer service, - shift manager, - refilling the shelves, - cashier, - dealing with complaints, - customer service, - shift manager, - refilling the shelves, - cashier, - dealing with complaints,



Świat Spinek

• Poland
• International Trade and Development

• Sprzedawca

  • Aug 2012 - Aug 2013

  - customer service, - cashier. - customer service, - cashier.