Stefania D.
Sales and Customer Service Manager at EVERKEM - S.R.L.- Claim this Profile
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English Full professional proficiency
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German Limited working proficiency
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Spanish Limited working proficiency
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Bio
Experience
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EVERKEM S.R.L.
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Italy
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Chemical Manufacturing
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1 - 100 Employee
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Sales and Customer Service Manager
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Jul 2019 - Present
Everkem is specialized in the import and distribution of flame retardants and chemical additives for the plastic and rubber market. - Generating and processing new sales leads. - Follow up with customers to make sure that they are satisfied with a particular product. - Providing any necessary data to customers. Updating all contact information for clients. - Arranging shipments and deliveries cooperating with different and reliable carrier companies worldwide. - Dealing with any customer complaints and resolves the issue as necessary. - Certificate chapter 1.3 ADR
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Senior Market Analyst and Sales Manager
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May 2008 - Jun 2019
Responsible for Italian and North European PP, PE and PVC markets (Germany, Belgium, the Netherlands, France and Austria). Collecting commodities prices talking to Purchasing and Sales Manager at plastics companies, writing weekly analysis published on ChemOrbis website. ChemOrbis not only offers market intelligence services, but also trading tools and advertising solutions (banner on the site, event sponsorship, etc...). Sales experience: offering the membership to ChemOrbis services and online adv to my customer portfolio.
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Secretary.it
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Italy
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Human Resources
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1 - 100 Employee
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Marketing
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2007 - 2007
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Education
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MIP Politecnico di Milano
Percorso executive, Executive Programme Marketing Management -
Università Cattolica del Sacro Cuore
107/110, English, German, Economics fields