Stefania Bernardini

Facilities Management (FM) Senior Bid Manager at CBRE Corporate Outsourcing
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Contact Information
us****@****om
(386) 825-5501
Location
London, England, United Kingdom, UK
Languages
  • Italian Native or bilingual proficiency
  • French Professional working proficiency
  • Spanish Professional working proficiency

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Credentials

  • APMP Foundation Level Examination
    Association of Proposal Management Professional (APMP)
    Nov, 2014
    - Oct, 2024
  • Internal Quality Auditing
    NQA
    Jul, 2013
    - Oct, 2024

Experience

  • CBRE Business Services Organisation
    • Poland
    • Leasing Real Estate
    • 300 - 400 Employee
    • Facilities Management (FM) Senior Bid Manager
      • Oct 2012 - Present

      FM Business Development Specialist - Main Responsibilities and Achievements:Lead FM RFIs•Banking Client – 1.2m sqft, annual revenue > $3m•Insurance Client – 2.5m sqft, 172 sites, 31 countries, annual revenue > $3.5m•Automotive Client – global RFI with potential annual revenue c. $16m Support Regional/Global FM RFPs including Bid Management (kick-off meetings, responsibility matrix, win themes, weekly bid team calls). •Communications and Media Client – 125 sites, 2.4m sqft, 55 countries•Information Client – 218 sites, 1.5m sqft, 57 countries•Banking Client – 32 sites, 1.4m sqft, 17 countries Lead UK FM RFPs•Banking Client – 45k sqft in, annual revenue > $280k •Financial Services Client – 26k sqft, annual revenue > $600k•Communications and Media Client – >300k sqft, annual revenue > $1mLead FM staffing modelling for EMEA FM RFPs•Insurance Client – 104 sites, 1.5m sqft, 40 countries •Communications and Media Client – 125 sites, 2.4m sqft, 55 countries•Information Client – 218 sites, 1.5m sqft, 57 countriesLead / Support FM consulting proposals•Risk Management Client – multi-country FM review, annual revenue > $320k•Chemical Client – multi-country FM review, annual revenue > $60k•Software Development Client – multi-site FM review, annual revenue > $75kCreate and update business development pipeline report:•Weekly report on EMEA pipeline and milestonesDesign FM Business Development Toolkit •8 new FM account case studies in 2014•10 workstream-specific case studies on savings and innovation•Quarterly EMEA Capabilities Statement•FM boilerplate and industry-specific RFP narrative•Presentation materials customised for cultivation targetsDevelop FM Value Proposition •Branding Proposition Statement•FM “Elevator Pitch”Lead FM industry award nominations•2013 Finalists in “Impact on Organisation and Workplace” (BIFM)•2013 Finalists in “Partners in Workplace” (PFM)•2014 Finalists in “FM Service Partner of the Year (BIFM) Show less

    • Global Account Coordinator
      • Sep 2008 - Sep 2012

      Global Account Coordinator / Communications – Nestlé AccountReporting Prepare monthly client reporting (operations, savings and KPI’s performance including CSAT, financial performance and operational targets)Prepare quarterly governance reporting (operational and financial results including objectives alignment, strategy, commercial issues and escalation)Programme manage the set up of client-facing business analytics portal including the preparation of report specs. Prepare and coordinate online KPI’s/Performance reportingValue Add Reporting (quantitative value add, i.e. savings initiatives, and qualitative value add, i.e. supplier consolidation, health and safety compliance, vendor management, etc. CommunicationsPublish the monthly internal newsletter; write and edit copy; create the layout; manage distributionConsolidate pertinent news stories, research, etc. and disseminate to Account Leadership TeamWrite, edit and coordinate announcements for the Account Team in English, French and SpanishUpdate and maintain existing communication tools (e.g., case studies, biographies, account overviews and fact packs, etc.)Develop internal and client facing global/regional communication plans (service line specific) for Transition and OperationsPrepare Request For Proposal (RFP) responses for multiple service lines, mainly Transaction Management, for EMEA, APAC and LATAMDevelop ad-hoc presentations and miscellaneous documents in support of the Account Leadership TeamDraft customer satisfaction surveys. Analyse survey results and data. Develop action plans in collaboration with Account Leadership TeamDevelop Learning & Development program for the global account team including the preparation of training material in English, French and SpanishPrepare and maintain induction material Show less

  • Bank of America
    • United States
    • Banking
    • 700 & Above Employee
    • Business Support Lead / Operations Analyst
      • Jul 2006 - Sep 2008

      Performed gap analysis of International Operations and Processes to identify any operational variances with domestic counterparts. Developed prioritised action plan to eliminate differences and promote measurable progress in eliminating gaps. Effective utilisation of keen analytical skills including reporting, analysing, and distribution of various monthly publications focusing on key operational metrics; special project participation focused on substantial sale/leaseback & merger related transition projects Directly oversaw the space allocation and LOB chargeback for EMEA, APAC and Mexico Preparation of Annual Occupancy Plan for LOBs in EMEA, APAC and Mexico International headcount and workspace tracking for internal charging and insurance purposes Formulation of reports on headcount, space allocations and lease commitments for the Head of International Corporate Workplace Lease administration (mapping and updating of lease abstracts for EMEA, APAC and Mexico) Accounts Payable responsibilities including purchase orders raising and invoice receipting on Oracle Supporting and assisting in special projects or initiatives as directed Show less

  • Financial Tradeware Plc
    • London, UK
    • Office Manager
      • Jul 2002 - Jul 2006

      General PA and administration duties for London, Rome and Geneva offices (including CEO and Director diary management, meeting planning both internally and externally, and travel arrangements) Translation of documents and manuals from English into French and Italian, and from Italian into English and French Preparing and distributing bi-lingual marketing materials Managing the UK Finance Department including Processing expenses and payments, Managing Cash Flow and Monthly Budgets, Monthly reconciliation of bank accounts and Payroll Monthly Reconciliation of NAV for two private investment funds (EIM Ltd and Karla Derivatives Strategies Fund Ltd). EIM Ltd is part of the same holding group as Financial Tradeware Plc Organising trade conferences, seminars and exhibitions worldwide (including successful attendance at Sibos 2003 in Singapore and Sibos 2004 in Atlanta) Monitor suppliers’ performance and procurement of new suppliers if/when needed Creating and maintaining documentation and corporate manuals Maintaining a filing system for the Board of Directors, including personnel and confidential files, updating records as and when required Preparation and filing of personnel forms Show less

Education

  • University of Portsmouth
    Master's degree, Language Interpretation and Translation
    2012 - 2015
  • The Open University
    First Class BA (Honours) in Modern Language Studies with French and Spanish, Modern Languages
    2004 - 2010
  • Liceo Scientifico T.Gullace
    Equivalent to A-Levels, Liceo Scientifico (secondary school)
    1995 - 2000

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