Stefan Stojanovic
Customer Service Officer at Merex Investment Group- Claim this Profile
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Bio
Experience
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Merex Investment Group
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United Arab Emirates
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Real Estate
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1 - 100 Employee
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Customer Service Officer
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Oct 2019 - Jul 2022
Dubai, United Arab Emirates • Delegate tasks and set project deadlines • Training / mentoring newly team members and performing an evaluation reports • Creating monthly roster and daily deployment for the whole customer service team • Coordinate office activities and operations to secure efficiency and compliance to company policy • Working closely with asset management in implementing new innovative ideas • Managing customer complains and closing them in a timely manner • Managing and concluding monthly… Show more • Delegate tasks and set project deadlines • Training / mentoring newly team members and performing an evaluation reports • Creating monthly roster and daily deployment for the whole customer service team • Coordinate office activities and operations to secure efficiency and compliance to company policy • Working closely with asset management in implementing new innovative ideas • Managing customer complains and closing them in a timely manner • Managing and concluding monthly analysis of data collected from the Call Centre Show less
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Meraas
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United Arab Emirates
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Real Estate
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300 - 400 Employee
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Customer Service Officer
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Sep 2017 - Oct 2019
Dubai
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Beauty Consultant
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Jun 2016 - Sep 2017
Dubai
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Professional Physiotherapist
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Aug 2015 - Feb 2016
Svrljig, Serbia
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Professional Physiotherapist
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Feb 2015 - Aug 2015
Nis, Serbia
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Sports Physiotherapist
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Sep 2011 - Jan 2015
Svrljig, Serbia
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Education
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ITAcademy by LINKgroup
Diploma of Education -
Medical College of Professional studies, Ćuprija (Serbia)
Bachelor's degree, Professional physiotherapist -
High medical school "Dr. MilenkoHadzić" in Nis
Physiotherapy technicians