Experience

Crowne Plaza & Staybridge Suites Abu Dhabi Yas Island

• Hospitality
• 100 - 200 Employee

• Leaderhip. Executive Club Lounge Captain

  • Sep 2013 - Present

  My job profile is to exceed in being oriented and focused on giving an excellent customer service and train the Executive Club Lounge team about guest experience and performance in good F&B service. Daily responsibilities: - HACCP RECORDS (Food safety and hygiene daily control and reports) - STOCK REQUISITION (Daily and weekly stock requisitions and transfer for F&B products) - F&B REPORTS (Monthly reports of F&B cost control) - TRAININGS AND WORKSHOPS ( Ensure that the team is well trained and informed about the company standards and F&B products) - SCHEDULE (Weekly drawing the team schedule and make sure as much as possible I respect their preferences) - CLEANLINESS OF THE LOUNGE (I ensure and supervise the Housekeeping team is properly cleaning the Lounge) - MACHINES AND TOOLS CONTROL (I daily check the Lounge machines that they are cleaned, maintained and working in the best condition)



Trattoria Il Calcio

• Trattoria Il Cacio Bucharest

• Bar Manager

  • May 2011 - Jun 2013

  RESPONSIBILITIES: Interviewing and training of the new bartenders; Keep track of wines, beers, liquors, and other supplies Report the final stock condition at the end of every month Assisting the general manager in daily duties Conducting daily briefing and debriefing for staff ( assignment of roles, responsibilities, stations, resources management) RESPONSIBILITIES: Interviewing and training of the new bartenders; Keep track of wines, beers, liquors, and other supplies Report the final stock condition at the end of every month Assisting the general manager in daily duties Conducting daily briefing and debriefing for staff ( assignment of roles, responsibilities, stations, resources management)



Stefan Ivan Chain

• Customer Service Responsible

  • 2004 - 2006

  * Accounting * Provide outstanding customer service in a friendly manner and conduct themselves in a positive and pleasing manner in all contact areas * Ability to do math calculations, record customer orders, and solve problems quickly * Executive Management * Apply marketing strategies for clients in order to make them loyal * Have a positive attitude, speak correctly and be innovative in my area of execution * Great Ethic * Maintain contact with suppliers and business partners * Other administrative things.