Experience

HelloFresh

• Germany
• Consumer Services
• 700 & Above Employee

• Strategy Intern

  • Mar 2023 - Aug 2023

  - Conducted in-depth analysis that resulted in testing the reversal of a product decision, potentially increasing profits by 293k€ - Utilized NPS analyses to uncover six customer pain points across value propositions to increase customer satisfaction and retention - Successfully organized a competitor benchmarking event aimed at data collection to provide strategic recommendations that could strengthen HelloFresh’s competitive positioning - Conducted in-depth analysis that resulted in testing the reversal of a product decision, potentially increasing profits by 293k€ - Utilized NPS analyses to uncover six customer pain points across value propositions to increase customer satisfaction and retention - Successfully organized a competitor benchmarking event aimed at data collection to provide strategic recommendations that could strengthen HelloFresh’s competitive positioning



Wanderexpeditions

• Worldwide

• Tour Leader

  • Jan 2022 - Jul 2023

  - Led diverse groups of 10-15 people during multiple week-long trips to diverse countries, including the DRC, Syria, Ghana, and Kenya - Collaborated closely with local guides to determine the safest, most logistically sound path forward, and effectively communicated variable schedules to group members - Strengthened leadership skills and demonstrated adaptability in high-stress environments - Led diverse groups of 10-15 people during multiple week-long trips to diverse countries, including the DRC, Syria, Ghana, and Kenya - Collaborated closely with local guides to determine the safest, most logistically sound path forward, and effectively communicated variable schedules to group members - Strengthened leadership skills and demonstrated adaptability in high-stress environments



Vitens

• Utilities
• 700 & Above Employee

• Project Team Member O&A

  • Aug 2022 - Jan 2023

  - Developed blueprints for water systems and facilitated the collection of necessary documentation for contractors before project execution - Supported the data migration between SAP systems by rigorously testing and validating key data points - Developed blueprints for water systems and facilitated the collection of necessary documentation for contractors before project execution - Supported the data migration between SAP systems by rigorously testing and validating key data points



GGD Haaglanden

• Netherlands
• Hospitals and Health Care
• 100 - 200 Employee

• Location Manager

  • May 2021 - Mar 2022

  - Managed a team of over 80 people across six different vaccination locations and two different PCR-test facilities - Successfully navigated challenging situations, such as client anaphylactic shock and client-aggressive behavior - Oversaw the quality of the entire patient administration to vaccine delivery process

• Logistics Coordinator

  • Sep 2021 - Jan 2022

  - Launched pop-up vaccination locations and trained the team on the policies and most efficient processes - Acted as the primary point of contact in case of emergencies, including demonstrations and other complex issues

• Administrative Coordinator

  • Feb 2021 - May 2021

  - Managed a team of Administrators and Hosts - Supported and refined the development of key administrative processes

• Administrative Assistant/Host

  • Jan 2021 - Feb 2021

  - Performed the registration of vaccines - Supported clients throughout the vaccination process