Experience

NPC, Inc.

• United States
• Information Services
• 100 - 200 Employee

• Information Technology Administrator

  • Jan 2020 - Present

  Different types of Dell storage implementation and configuration Like RAID, Volumes. • Configuring Backup solution like Veeam, Commvault etc. • VMware infra implementation and configuration • Hyper-V implementation and configuration. • Deployment of different types of Server and client windows OS. • Performing Monthly AMC for all client Data center. • Working with the enhancement and quality advancement unit of the company in order to develop and create new planes and strategies to be included in the customer enforcement task. • Completing all other responsibilities, roles tasks, duties, and jobs of an implementation engineer that require his/her willingness and supervision. • Perform various test on process with help of test cases and prepare documents for same and coordinate with manager to resolve all issues within requested timeframe and inform management of any delays. To attend meetings with potential clients to determine technical and business requirements and ensuring that all necessary information is collected prior to producing a solution. • Provide a technical solution in a professional manner and to agreed timeframe. • Create and confidentially deliver technical presentations internally and externally. • Create a internal design configuration documentation including network diagrams with technical explanations. • Perform technical development for bespoke solution as part of a design and development framework. • To structure and produce compelling sales proposals commercial and technical documentation outlining to cost savings and business benefits to clients. • Interface with the implementations / project team, articulating customer requirement, toensure smooth transition from sales to delivery. • Promoting our e-commerce website throughout Social Medial (Facebook, Twitter, andLinkedIn). • Uploading Our devices image on our e-commerce website Show less



Cognizant Technology Solutions Pvt. Ltd

• Technical Lead

  • Apr 2016 - Dec 2019

  • Managing and Administering the Windows server 2003, 2008 and 2012 environments. • Installing and operating new hardware and installing software and operating systems. • Provide technical support to the computers of the employees and respond to inquiries. • Providing technical support for all server, network and connectivity equipment failures of the Federal Authority for Identity and Citizenship • Handling escalations and critical issues. • Maintaining over all 2600+ servers. • Managing and Monitoring the Servers such as Web Servers, Application Servers. • Providing security folder access for users. • Implementation & troubleshooting of Device Drivers, the printer related and hardware issues. • Support Remote Administration, remote Site, and Remote Assistance. • Maintaining server OS and Hardware support. • Analyzing the root cause for the issues. • Configuring the Folder access permissions, disk quota. • Updating the Antivirus and Windows patches to the client by the server. • Patch management through SCCM and HPSA tool. • Managing& troubleshooting VMware infrastructure through vCenter management tool. • Performing patching activity for ESXI hosts using VUM. • Build new vm’s using templates/Clone according to the requirement from respective team. • Modifying Resource for VM’s like CPU, Memory, Disk& network resource etc. According to request from respective team. • Data store creation as per the request from the user. • Performing snapshots during scheduled activities. • Monitoring Performance, Event & task, Utilization of ESXI’s and VM’s. • Performing Live Migration of VM’s from one host to another Host. • User access management like Modifying roles, adding permissions to groups, creating Users and assigning to particular groups etc. • Monitoring Hardware status through UCS Central, USC Manager Management console. Show less