Stavros Tsiolas

Software Engineer In Test at Project Agora, a TDG company
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Contact Information
us****@****om
(386) 825-5501
Location
Greece, GR
Languages
  • English Professional working proficiency
  • Greek Native or bilingual proficiency
Skills

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Credentials

  • Digital Marketing & Advertising Masterclass
    Udemy
    Nov, 2022
    - Nov, 2024
  • Cucumber BDD with Python Behave and Selenium WebDriver 2022
    Udemy
    Oct, 2022
    - Nov, 2024
  • Google Cloud Platform Fundamentals for Begginers
    Udemy
    Oct, 2022
    - Nov, 2024
  • Postman: The Complete Guide - REST API Testing
    Udemy
    Oct, 2022
    - Nov, 2024
  • Microservices Architecture - The Complete Guide
    Udemy
    Sep, 2022
    - Nov, 2024
  • Learn API Automation Testing with Python & BDD Framework
    Udemy
    Jul, 2022
    - Nov, 2024
  • Migrating a Monolithic Website to Microservices on Google Kubernetes Engine
    Coursera
    May, 2022
    - Nov, 2024
  • Test Automation Robot Framework with Python-Selenium Tests
    Udemy
    Dec, 2021
    - Nov, 2024
  • Gitlab Certified Associate
    GitLab
    May, 2021
    - Nov, 2024
  • Learning Python
    LinkedIn
    Mar, 2021
    - Nov, 2024
  • Content Marketing
    HubSpot Academy
    Sep, 2021
    - Nov, 2024
  • Drive Advertising Revenue with Google Ad Manager
    Google
    Sep, 2021
    - Nov, 2024
  • Google Analytics Individual Qualification
    Google
    Sep, 2021
    - Nov, 2024
  • Google Cloud Functions (FaaS) with Python from zero to hero!
    Udemy
  • ITIL® Foundation Certificate in IT Service Management
    AXELOS Global Best Practice

Experience

  • Project Agora, a TDG company
    • Greece
    • Technology, Information and Internet
    • 100 - 200 Employee
    • Software Engineer In Test
      • Sep 2021 - Present

      - Review requirements, specifications and technical design documents to provide timely and meaningful feedback - Create detailed, comprehensive and well-structured test plans and test cases - Estimate, prioritize, plan and coordinate testing activities - Design, develop and execute automation scripts - Identify, record, document thoroughly and track bugs - Perform thorough regression testing when bugs are resolved - Develop and apply testing processes for new and existing products to meet client needs - Track quality assurance metrics, like defect densities and open defect counts - Stay up-to-date with new testing tools and test strategies - Collaborate with cross-functional team members from Developers, DevOps and Customer Support Engineers to ensure delivery of quality products Show less

  • Atos
    • France
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Software Engineer In Test
      • Nov 2020 - Sep 2021

      Analysis, estimation, planning and execution of a test plan for new features and regression activitiesTest lab systems configuration and maintenance based on complex customer environments and cloud deploymentsContinuous integration and Automation testing operationProducts delivery activities supportIdentification, documentation and tracking of bugsIdentification of product areas requiring quality improvement

    • Application Support Engineer
      • May 2019 - Nov 2020

      -Diagnose, reproduce and resolve/confirm fixes for complex, critical customer problems for Unify enterprise communication/collaboration products as part of a global, level 3 engineering support team-Ensure that OLA (Operation Level Agreement) thresholds for problem ticket handling are consistently met-Engage in critical operations tasks on customer deployments to ensure business continuity-Obtain and maintain an in-depth understanding of Unify products’ technology, architecture and implementation; help transfer knowhow to level 1 and 2 support groups...more Show less

  • OTE Group of Companies (HTO)
    • Greece
    • Telecommunications
    • 700 & Above Employee
    • Application Support Engineer
      • Sep 2017 - May 2019

      • Providing technical and functional support to external clients and to teams within theorganization• Providing support for billing and rating end to end process• Assisting with systems integrations• Providing support for complex BI telco reports which are loaded to Teradata database withthe use of ETL tools• Develop operational, installation, configuration and upgrade documentation for allsupportedapplications• Engage in critical operations tasks on customer deployments to ensure businesscontinuity• Incident and problem management according to ITIL practices• Providing 24/7 support according to scheduled rotation Show less

    • ICT Operator
      • Sep 2014 - Aug 2017

      • Providing first-level support following established procedures• Responsible for software deployment• Monitoring the operation of various servers, host systems and network components• Managing the safe storage of back-up tapes

Education

  • University of Patras
    Diploma in Engineering, Computer Engineering and Informatics, Computer Engineering
    2005 - 2012
  • 4th Comprehensive Senior High School of Arta, Greece
    2002 - 2005

Community

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