Experience

Municipal Credit Union

• United States
• Financial Services
• 400 - 500 Employee

• Bank Teller

  • May 2017 - Present



Pay-O-Matic Financial Services

• Bronx, New York

• Store Manager

  • Jun 2012 - Apr 2017

  •Decision maker in day to day running of business •Manage various financial transactions; cashing checks, bill payments and money transfers •Verify validty of checks and money orders •Compile daily,weekly and monthly statistical reports of transactions •Collect, interpret, and analyze complex data and information •Provide quality customer service to a diverse customer base in a timely and orderly manner •Effectively manage the performance of all staff throught the active use of audit and financial reports •Complying with governmental regulations as well as company policies, procedures, laws, and maintaining compliance within the location Show less



PAY O MATIC

• New York

• Customer Service Representative

  • Feb 2010 - Jun 2012

  •Identify customers, validate and cash checks •Balance currency cash and checks in cash drawer at end of shift •Attempt to resolve issues and problems with customers transactions •Explain, advise and promote company products and services to customers •Ensure compliance and all internal controls and established policies and procedures •Establish and maintain customer accounts •Solving all cash related queries •Identify customers, validate and cash checks •Balance currency cash and checks in cash drawer at end of shift •Attempt to resolve issues and problems with customers transactions •Explain, advise and promote company products and services to customers •Ensure compliance and all internal controls and established policies and procedures •Establish and maintain customer accounts •Solving all cash related queries



The Morgan Library & Museum

• United States
• Museums, Historical Sites, and Zoos
• 100 - 200 Employee

• Visitor Services

  • Oct 2008 - Feb 2010

  •Responded to customers inquiries •Resolved customers complaints •Entered members information and transaction data into computer •Day to day update of in-out log register •Tracking of incoming and outgoing books ,•Receiving/ logging in the incoming correspondence related to by category •Responded to customers inquiries •Resolved customers complaints •Entered members information and transaction data into computer •Day to day update of in-out log register •Tracking of incoming and outgoing books ,•Receiving/ logging in the incoming correspondence related to by category