Starr Cobb
Application Specialist at Hometap- Claim this Profile
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Bio
Jordan Riturban
I had the pleasure of working with Feodora at Better where she was very dedicated to the company’s mission. I’m impressed that she is: extremely driven, has great time management, and prioritization skills!
Ashley Maguire
Starr was on my team at Better when I was her team lead. She is a quick learner, independent, and thinks outside the box! She joined a team that had already been working together for several months beforehand, and she fit in like a glove. I loved watching her problem solve complications with borrowers. She effectively communicates with many internal teammates, as well as third parties such as title companies and our appraisal department. Starr really puts the work in to achieve her goals. I know she'll succeed at anything she puts her mind to!
Jordan Riturban
I had the pleasure of working with Feodora at Better where she was very dedicated to the company’s mission. I’m impressed that she is: extremely driven, has great time management, and prioritization skills!
Ashley Maguire
Starr was on my team at Better when I was her team lead. She is a quick learner, independent, and thinks outside the box! She joined a team that had already been working together for several months beforehand, and she fit in like a glove. I loved watching her problem solve complications with borrowers. She effectively communicates with many internal teammates, as well as third parties such as title companies and our appraisal department. Starr really puts the work in to achieve her goals. I know she'll succeed at anything she puts her mind to!
Jordan Riturban
I had the pleasure of working with Feodora at Better where she was very dedicated to the company’s mission. I’m impressed that she is: extremely driven, has great time management, and prioritization skills!
Ashley Maguire
Starr was on my team at Better when I was her team lead. She is a quick learner, independent, and thinks outside the box! She joined a team that had already been working together for several months beforehand, and she fit in like a glove. I loved watching her problem solve complications with borrowers. She effectively communicates with many internal teammates, as well as third parties such as title companies and our appraisal department. Starr really puts the work in to achieve her goals. I know she'll succeed at anything she puts her mind to!
Jordan Riturban
I had the pleasure of working with Feodora at Better where she was very dedicated to the company’s mission. I’m impressed that she is: extremely driven, has great time management, and prioritization skills!
Ashley Maguire
Starr was on my team at Better when I was her team lead. She is a quick learner, independent, and thinks outside the box! She joined a team that had already been working together for several months beforehand, and she fit in like a glove. I loved watching her problem solve complications with borrowers. She effectively communicates with many internal teammates, as well as third parties such as title companies and our appraisal department. Starr really puts the work in to achieve her goals. I know she'll succeed at anything she puts her mind to!
Credentials
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Develop Your Project Management Skills
LinkedInFeb, 2023- Nov, 2024 -
At Your Best: Managing Your Time and Priorities (Book Bite)
LinkedInJan, 2023- Nov, 2024 -
Be the Manager People Won't Leave
LinkedInJan, 2023- Nov, 2024 -
Change Management Tips for Individuals
LinkedInJan, 2023- Nov, 2024 -
Communicating Across Cultures
LinkedInJan, 2023- Nov, 2024 -
Critical Thinking and Problem Solving
LinkedInJan, 2023- Nov, 2024 -
Crunch Time Tips to Nail Your Next Presentation
LinkedInJan, 2023- Nov, 2024 -
Cultivating Cultural Competence and Inclusion
LinkedInJan, 2023- Nov, 2024 -
Decision-Making in High-Stress Situations
LinkedInJan, 2023- Nov, 2024 -
Excel Essential Training (Microsoft 365)
LinkedInJan, 2023- Nov, 2024 -
Having Difficult Conversations: A Guide for Managers
LinkedInJan, 2023- Nov, 2024 -
How Managers Drive Extraordinary Team Performance
LinkedInJan, 2023- Nov, 2024 -
How to Manage Feeling Overwhelmed
LinkedInJan, 2023- Nov, 2024 -
How to Stand Out
LinkedInJan, 2023- Nov, 2024 -
Lean Six Sigma: Analyze, Improve, and Control Tools
LinkedInJan, 2023- Nov, 2024 -
Lean Six Sigma: Define and Measure Tools
LinkedInJan, 2023- Nov, 2024 -
Memorization and Rehearsal Tips for Public Speaking
LinkedInJan, 2023- Nov, 2024 -
New Manager Foundations
LinkedInJan, 2023- Nov, 2024 -
Project Management Foundations
LinkedInJan, 2023- Nov, 2024 -
Project Management Foundations: Integration
LinkedInJan, 2023- Nov, 2024 -
Project Management Simplified
LinkedInJan, 2023- Nov, 2024 -
Public Speaking: Find Your Confidence
LinkedInJan, 2023- Nov, 2024 -
Six Sigma Foundations
LinkedInJan, 2023- Nov, 2024 -
Six Sigma: Green Belt
LinkedInJan, 2023- Nov, 2024 -
Skills for Inclusive Conversations
LinkedInJan, 2023- Nov, 2024 -
The 10 Pillars of Customer Experience
LinkedInJan, 2023- Nov, 2024 -
Time Management for Managers
LinkedInJan, 2023- Nov, 2024 -
Upstream: Solving Problems Before They Happen (Book Bite)
LinkedInJan, 2023- Nov, 2024 -
Multifamily Real Estate Underwriting Masterclass
UdemyApr, 2022- Nov, 2024
Experience
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Hometap
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United States
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Financial Services
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100 - 200 Employee
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Application Specialist
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Jul 2022 - Present
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Better
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United States
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Financial Services
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700 & Above Employee
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Mortgage Loan Processor/ End to End Coordinator
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Jul 2021 - Mar 2022
-Led region consistently in time to completion, underwriter pass-through rate, and conversion rate. -Leveraged comprehensive expertise in FNMA guidelines for purchases and refinance. -Processed Jumbo, VA, and traditional transactions quickly and reliably. -Led region consistently in time to completion, underwriter pass-through rate, and conversion rate. -Leveraged comprehensive expertise in FNMA guidelines for purchases and refinance. -Processed Jumbo, VA, and traditional transactions quickly and reliably.
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LPL Financial
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United States
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Financial Services
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700 & Above Employee
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Senior Case Manager
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Jul 2021 - Sep 2021
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Case Manager
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Aug 2020 - Jul 2021
-Trained and developed employees to maintain high service standards, create cohesion, and improve processes.-Resolved complex cases across lines of business by researching issues thoroughly. -Provided quality checks and coaching for team and department employees. Supported internal and external communication, case documentation, and service levels. -Managed a pipeline of 15-25 cases of escalated and complex issues for Financial Advisors
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Associate Service Consultant
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Jul 2019 - Jul 2020
-Achieved top performance for inbound calls and quality scores among team. -Identified solutions to mitigate repetitive interactions from advisors. -Selected by management to work on special projects, and handling high touch advisor offices.
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PNC
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United States
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Financial Services
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700 & Above Employee
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Branch Sales and Service Associate
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Mar 2018 - Aug 2020
-Assisted customers by identifying opportunities to improve financial status while meeting and their personal goals. -Provided back-end support for customers and clients by researching account issues and executing changes and alterations. -Assisted customers by identifying opportunities to improve financial status while meeting and their personal goals. -Provided back-end support for customers and clients by researching account issues and executing changes and alterations.
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NC Army National Guard
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Raleigh, North Carolina
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Wheeled Vehicle Mechanic
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Feb 2012 - Feb 2018
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Education
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University of North Carolina at Charlotte
Bachelor of Arts - BA, Religion/Religious Studies
Community
