Starla Wilson
Clerical Assistant at Las Vegas Justice Court- Claim this Profile
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English Native or bilingual proficiency
Topline Score
Bio
Credentials
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Basic Incident Command System for Initial Response, IS-200
FEMANov, 2022- Sep, 2024 -
National Response Framework, An Introduction, IS-800
FEMANov, 2022- Sep, 2024 -
An Introduction to the National Incident Management System, IS-700
FEMAApr, 2022- Sep, 2024 -
Introduction to Incident Command System, IS-100
FEMAApr, 2022- Sep, 2024
Experience
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Las Vegas Justice Court
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United States
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1 - 100 Employee
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Clerical Assistant
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Jul 2022 - Present
• Performs clerical office support to Eviction Court Clerks. • Carries out back up duties for Evictions and Records departments. • Receives and processes legal document form requests and fees via business checks, money orders, and draw down accounts with Odyssey. • Prepares and handles receipts for customers when handling money; balances computer register at the end of the day to close till/bank. • Handles and checks legal documents for inaccuracies and/or incorrect information. • Assists legal parties with uploading their court orders to Odyssey File & Serve. • Verifies authenticity of court orders to be uploaded to Odyssey File & Serve. • Identifies and refers any inaccurate court documents to proper staff for correction and authentication; includes missing signatures or wrong case party names on file. • Updates court cases in Odyssey using accurate codes and data retrieval, while keeping confidentiality in accordance with company procedures. • Retrieves and enters associated case party contact information into Odyssey File & Serve for official proof of services. • Handles confidential mail correspondence; includes opening and sending outgoing mail while processing incoming mail. • Maintains records of case exhibits; checks case documents for authorization in prepping and destroying exhibits when retention period expires. • Authorizes and processes certified copy requests, Abstracts of Judgments requests, and Exemplified Judgments requests. • Communicates with general public and other team members through Microsoft Outlook with typed correspondence, and/or through over the phone interactions. • Prepares and receipts JAVS requests that have been requested by a customer. Show less
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The Home Depot
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United States
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Retail
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700 & Above Employee
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Store Cashier
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Jun 2022 - Jul 2022
• Handled money and processed transactions via cash, credit card, or check book. • Ensured authenticity of money before proceeding with transaction. • Balanced money from the cash register. • Authorized customer transactions by reviewing personal information to make sure it was accurate to their personal Home Depot accounts, keeping the information confidential per store procedures. • Provided customer service support by offering customers services or suggestions to direct them to a solution. • Performed general support for other members of my working team; would lift and transport items upwards of 25 pounds. • Scanned, bagged, and reviewed the accuracy of customer's orders before and after their transaction was complete. • Prepare receipts once a transaction was done. • Used the computer system to navigate and locate items per customers' requests. • Notified appropriate staff when an individual needed help, ensuring the efficiency of the customer's shopping experience. • Performed store support by encouraging and going through the process of setting up Pro Member Accounts with customers. • Handled activation of Home Depot Store credit cards and gift cards. • Would process store fees and fines from customers. Show less
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WTS International
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United States
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Non-profit Organizations
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1 - 100 Employee
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Spa Attendant
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Aug 2021 - Jun 2022
• Handled and processed incoming and outgoing mail correspondence. • Highly mobile, with intensive physical demands; would lift upwards of 45 pounds per member or staff requests. • Conducted routinely walkthroughs of the facilities, ensuring a quality presentation at all times. • Established relationships with members through cordial interactions, improving and participating in spa relationships with active members of the community. • Offered assistance to those in need of it, assuring the effectiveness of the wellbeing of members present within the building. • Managed the set-up of unique community events, guaranteeing satisfying experiences for members. • Would verify and authorize members' identifications when they would arrive. • Instructed guests on safety procedures and spa policies. • Notified appropriate staff when issues would arise; would engage in problem solving methods to ensure efficiency and effectiveness of customer service. • Processed and handled spa appointment paperwork; would receive and conduct general support duties for the front desk staff. • Composed correspondence indicating office and spa supplies that would need to be ordered. • Handled computer software to clock in and out. • Was in charge of beginning of day and/or end of day procedures. • Demonstrated self-reliance by meeting and exceeding workflow needs without constant supervision. Show less
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McDonald's
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1 - 100 Employee
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Crew Member Trainer
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Sep 2017 - May 2019
• Handled money transactions through cash or credit cards. • Verified the authenticity of cash to be accepted into the register. • Performed general support for my team members by acting as a leader-like figure. • Managed the hands-on training of new employees to effectively conduct their job duties, ensuring a knowledgeable staff. • Oversaw new recruits to handle food and cash register procedures accurately. • Entered correct orders while under pressure, contributing to the efficiency of the store. • Promoted routine safety protocols, increasing the sanitation and health within the workplace environment. • Applied effective verbal and written communication skills when interacting with customers, increasing sales. • Oversaw the packing and distribution of orders, guaranteeing the safety and quality of the food. • Transported food items where needed; would lift upwards of 50 pounds and travel several feet with it. • Provided receipts when transactions were complete. • Took orders, bagged food, and delivered the items in a time-effective manner. • Participated in problem resolving skills and customer service skills when engaged in stressful or intense situations. • Ensured missing or incorrect orders were fixed in a timely manner. Show less
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Education
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2019 - 2023
University of Nevada-Las Vegas
Bachelor of Arts - BA, Criminal Justice/Police Science
Community
