Experience

AIA Financial
• India
• Insurance
• 100 - 200 Employee
• Corporate Planning

  • Mar 2019 - Present

PT Asuransi Cigna
• Indonesia
• Insurance
• 200 - 300 Employee
• Head of Project Management Office

  • Mar 2015 - Mar 2019
• Planning and Governance Department Head

  • Nov 2012 - Feb 2015

  This position has a job description that includes facilitating the strategic planning process, coordinating a monitoring process on the implementation of the strategic plan and helps the senior management team to ensure that the goals are achieved. This also includes the monitoring of strategic initiative fund and budgeting, which is used as an allocated budget to fund projects to support business in achieving the strategic plan. The job description also covers some project assignments from the CEO and Head of Strategic Initiative Office. Past and ongoing assignments are • AIAF local project management methodology and templates • Strategic Initiative Office 2012 business plan review and 2013 business plan meeting • Project coordinator for proposal (business plan) creation for a joint venture between AIAF and a certain prospect partner. • Data Warehouse and Business Intelligence system • Organize senior management meeting (meeting schedule, governance, strategic charter, materials & presentation) Show less



Citibank

• Banking
• 700 & Above Employee

• Sales Support Manager

  • Jun 2011 - Oct 2012

  As a manager in the Insurance Banking Group (bancassurance) Department, the responsibilities are to ensure all the support functions of the business group runs accordingly. These includes, but not limited to: • Finance processes: commission calculations, revenue booking & accruals, issuance of tax memo, issuance of invoices, expense payments, and maintenance of general ledgers. • Operation of insurance sales: pipeline, process management of new policies and renewals • IT system developments and maintenance • MIS: data management, deliver accountable bancassurance sales (regular & ad-hoc) & audit reports • Product launch: set up of process, SLA, and system • Business continuity management The business group is involved in the selling of insurance in Retail Banking channel, Credit Card channel and Telemarketing channels. Therefore, it is a necessitiy to be familiar in the business processes in those channels and in dealing with the business partners, related departments and vendors. The role is also expected to lead and involved in the process improvements and modifications support new initiatives of sales processes such as: • Process design and system setup (business requirements, UAT and Sanity Test) of insurance product in the Ready Credit card product • Process reengineering to streamline the billing of insurance premium using credit card • Implementation of pipeline and leads management to monitor critical activity in sales process • Development of Insurance Product Processing module in the banking core system (business requirements, UAT and Sanity Test) • Data cleansing of insurance holder in credit card channel • Insurance premium payment using auto debit • Internal department process reengineering and improvements to increase efficiencies in man-days required to complete BAU Show less



AXA

• Italy
• Glass, Ceramics and Concrete Manufacturing
• 1 - 100 Employee

• Sales Controller, Project Manager, CEO Office Assistant Manager

  • Jul 2008 - Jun 2011

  Started as an Assistant Manager in the CEO Office department, AXA Services Indonesia, with responsibilities to assist managers in 3 different areas: Strategic Development, Project Office, and AXA way (Six Sigma). In Strategic Development, the responsibility is to compile strategic reports for country CEO of AXA and also to manage projects of strategic focus for the organization. In Project Office, it is to manage and monitor projects of every kind of business functions in the organization. In the AXA way area, it is to drive projects improvement according to the Six Sigma methods. In October 2010, assigned to AXA Financial Indonesia, as the distribution company of AXA Indonesia, to help manage and supervise the Sales Controller Department. The responsibility is to provide sales reports to the sales force and its analysis to the local management and regional office. Challenges successfully carried out by the department include: • Maintenance of data accuracy and reports are delivered in timely manner, post core system migration • Redesign of agent’s performance management by simplification of agent’s validation, bonus calculation, and promotion & demotion validation • Modification of report generation to be more efficient and accurate, while incorporating new parameters in existing reports, by stream-lining the process of raw data extraction from the core system until report delivery Show less



Financial Partners International

• Spain
• Business Consulting and Services

• Senior Administrator

  • Mar 2006 - Jun 2008

  The responsibility is to ensure the accuracy of client’s database and also responsible to produce management reports for either decision making or marketing purposes. Successful challanges undertaken have improved the productivity (in terms of reports being generated by over 500% and data input/processing time by 50%) and quality (in terms of reports and data accuracy). The responsibility is to ensure the accuracy of client’s database and also responsible to produce management reports for either decision making or marketing purposes. Successful challanges undertaken have improved the productivity (in terms of reports being generated by over 500% and data input/processing time by 50%) and quality (in terms of reports and data accuracy).