Experience

Bison Electronics Inc (3659)

• Taiwan
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• 業務專員

  • Mar 2021 - Present

• Sales Specialist

  • Mar 2021 - Nov 2021


SJ Studio
• Computer Games
• 1 - 100 Employee
• 共同創辦人

  • Nov 2021 - Present

Anywhere
• United States
• Consumer Services
• 1 - 100 Employee
• Professional Freelancer

  • Jul 2020 - Mar 2021


Tricorntech Technology, Inc.

• Technical Support Specialist

  • Jul 2016 - Feb 2020

  In Beijing Yizhuang semiconductor plant project during the introduction of technical exchanges with customers, master, understand and analyze the specific needs of customers and collect all requirements. Responsible for the assigned mainland customer market project and as the Taiwan head office R & D Department of the Communication Bridge, Progress follow-up. According to the communication with the user and related requirements, complete the client's detailed technical program customization and requirements design, while assisting business people to achieve initial results. Show less



JYHARN Electronic

• Pre Post Sales Engineer

  • Feb 2014 - Jun 2016

  Provide technical and business support to Suzhou Qinghua X Party and other related customers on Motherboard, laptop related products. To assist the business personnel to the mainland east China Customer Situation Maintenance and new customers, potential customers for development; In the early stage of the client project, Design In succeeded In EVT / DVT / MVT / MP / NPI Design Win; RMA preliminary analysis of customer complaint / Customer Return Products to help the original convergence of the cause of the problem; NBO New Business Opportunity Development; Show less



ArtLink Tech

• Technical Support Engineer

  • Dec 2008 - Feb 2014

  Provide technical and business support for IC products, motherboard and laptop related products to customers in Suzhou. In-house project follow-up and pre-production stage technical support for customers in Shanghai; To assist the business personnel to the mainland east China Customer Situation Maintenance and new customers, potential customers for development; In the early stage of the client-side motherboard project, EVT / DVT / MVT / MP / NPI Design Win was successfully launched In the pre-mass production stage RMA preliminary analysis of customer complaint / Customer Return Products to help the original convergence of the cause of the problem; New Business Opportunity Development; After-sales service and product technical problems, and find new business opportunities to provide information to business personnel; Collect Industry Information and report to Taiwan head office for the new sales strategy. Show less



微星科技股份有限公司

• China
• Research Services
• 1 - 100 Employee

• Field Support Engineer

  • Jun 2007 - Oct 2008

  European OEM / ODM Customer Daily Product Problem Mail Reply Processing; EVT / DVT / MVT / MP / NPI phase validation assistance. Assist Business and marketing colleagues to test and ensure the quality of products before sending samples. Cooperate with marketing colleagues to promote our products in print media. Preliminary analysis and confirmation of customer return problems, and give customer reply within the validity period. Participate in the company's product technical route and product strategy and other related work. Product advantage extraction and coordination of special problems in product promotion. Company Product Strategy Implementation and product promotion. Assist Marketing Department to publish new product in media and answer questions about product characteristics. Global Technical Support Needs Summary Solution and report writing. Show less



訊連科技

• Quality Assurance Engineer

  • Jun 2006 - May 2007

  LAPTOP ODM software project import testing and validation, complete all compatibility and problem testing and resolution; Assist PM to write software project test plan, and set up related database for reference by follow-up engineers; Submit Project Verification Report and make improvement suggestion with project manager and R & D Engineer; The company develops new products in different laptop and operating system platform software Conformance testing and submits test questions and improvement suggestions; Participate in quality improvement team and assist Qa Department to improve quality Show less



LiveView Technologies

• United States
• Software Development
• 1 - 100 Employee

• Technical Support Engineer

  • Apr 2004 - Jun 2006

  Reply to customer product usage questions (email/telephone) ; Initial confirmation and replication of client problems, and provide relevant information for RD reference; And business colleagues to the client to explain and promote the product; Assist the customer to return the goods in the department; Product pre-sample testing and quality confirmation; Carry out product education and training to customers from time to time; Other temporary assignments; Reply to customer product usage questions (email/telephone) ; Initial confirmation and replication of client problems, and provide relevant information for RD reference; And business colleagues to the client to explain and promote the product; Assist the customer to return the goods in the department; Product pre-sample testing and quality confirmation; Carry out product education and training to customers from time to time; Other temporary assignments;