Atlassian Implementation Consultant

• Jan 2023 - Present

SigmaNEST Technical Consultant

• May 2021 - Dec 2022

- Implementing software for new clients (25 implemenations, 13 of which were conducted independently) achiving deliverables including: --- manufacturing engineers and machinists work efficiency improvement --- increased quote estimations credibility --- reduced machines downtime - Productivity- and automation-oriented customizing software`s workpaths to meet client`s needs and expectations - Leading product trainings tailored to customer needs that are practical-oriented (on client`s site or remotely) - Advisory regarding software`s features, abilities and correct application of those - Providing 1st and 2nd line technical support for around 500 customers - Troubleshooting thru remote access tools, e-mail and phone - Bugs identifying and documenting - Finding workarounds tailored to client`s workflows and processes - Cooperation with client`s IT department in solving errors connected with their infrastructure - Installing, configuring and updating software on client`s site (Windows Server 2012-2019, Windows 7/10/11, MS SQL Server 2014-2019) - Administration (access permissions, backup, migration), content analysis and ad-hoc edtions in MS SQL Server databases - Editing database reports in FastReport and ReportBuilder; creating SQL queries and simple Delphi scripts - Editing software`s configuration scripts written in Delphi and C# with use of GIT version control; ad-hoc editing of INI and XML files - Reporting bugs and making product enhancement suggestions based on client`s needs to software manufacturer - Manual testing of software`s new versions - Pre-sales duties: answering complex questions from potential clients redirected from sales department, carrying out technical oriented pre-sales showcases - Documenting software implementations and support cases in Redmine Show less

Assistant Design and Manufacturing Engineer

• Oct 2019 - Apr 2021

- Working in specialized civil engineering company that develops and modernize uniqe construction machines along with producing and refurbishing its parts and whole units - Oxyfuel and waterjet CNC cutters programming in CAD/CAM software: Lantek Expert and IGEMS - Executing self-made programs on oxyfuel (Eckert/MEFI 859 CNC control) and waterjet CNC (Fagor 8055 control) cutters; programming and running large-format CNC bandsaw - Designing from scratch and improving existing designs of mechanical parts – from first draft to final product - Preparing technical documentation (mostly drawings) for new and existing machines - Diagnosing and repairing mechanic, hydraulic and pneumatic units of machines - Performing metalworking along with assembling, transporting and loading duties Show less

Manufacturing Department Leader Assistant

• Feb 2019 - Sep 2019

- Assisting to Manufacturing Department Leader and Production Manager in managing and supervising team of about 30 workers producing cutting tools: - supporting workers in their daily tasks - performing spot quality checks - supervising operation of department`s machines - Recording manufacture operations and team`s working time; ordering consumables and materials needed for department thru MRP/ERP software ImplusEVO - Creating and updating HSE and machine operation manuals Show less

Grinding CNC Machinist

• Jun 2018 - Sep 2019

- Programming, setting up and operating two- and three-axis CNC tool grinders (Loroch control), including ones with robotized workpiece storage - Setting up and operating automatic and manual tool grinders - Performing fine workshop measurments (i.e with toolmaker microscope and profilometer) - Performing duties according to technical documentation (detail drawings, machining datasheets, workshop routings)