Experience

Algarveresorts

• Hospitality
• 1 - 100 Employee

• Front Desk Receptionist

  • Jul 2023 - Present



Guest House Do Largo

• Front Desk Clerk

  • Apr 2023 - Present



Axiom-А

• Almaty, Kazakhstan

• Landscape Technician in Ile-Alatau National Park

  • Nov 2021 - Nov 2022

  • Explored and determined installation points • Arranged installations such as: benches, signs, arbors and camping areas in compliance with regulations • Purchased and delivered materials on and off-road to the nearest point available using a private vehicle • Assisted in delivery of materials required for installation in mountainous areas • Managed the installment according to the technical specifications • Provided progress reports • Explored and determined installation points • Arranged installations such as: benches, signs, arbors and camping areas in compliance with regulations • Purchased and delivered materials on and off-road to the nearest point available using a private vehicle • Assisted in delivery of materials required for installation in mountainous areas • Managed the installment according to the technical specifications • Provided progress reports



Kazakhstan Association of Camping and Caravanning

• Aktogay District, Qaraghandy, Kazakhstan

• Field Service Technician

  • Jun 2021 - Oct 2021

  • Assisted in the delivery and installation of camping’s at various client sites, steppe (Fortescue geologists, Australia) • Conducted routine maintenance on camp equipment and troubleshooted issues as they arose • Coordinated with clients to ensure their needs were met • Provided regular updates on project progress • Maintained accurate records of all fieldwork and data collection • Worked independently and in a team setting in both field and office environments • Developed and implemented standard operating procedures for various tasks, improving efficiency and accuracy of fieldwork Show less



On the road

• Tour Manager

  • Aug 2019 - Sep 2020

  • Development, organization and sale of tourism services • Route development (individual tours calculation) • Customer care and relationship • Booking hotels, conference rooms, transport organization • Visa support for foreign tourists • Managing and solving issues with clients • Replenishment of the site with new offers • Correspondence with foreign partners • Participation in domestic and international exhibitions • Development, organization and sale of tourism services • Route development (individual tours calculation) • Customer care and relationship • Booking hotels, conference rooms, transport organization • Visa support for foreign tourists • Managing and solving issues with clients • Replenishment of the site with new offers • Correspondence with foreign partners • Participation in domestic and international exhibitions



KOMPAS Tour Operator

• Almaty, Kazakhstan

• Agency Coordinator

  • Mar 2019 - Jun 2019

  Active sales of tourism products - Work with clients: correspondence, negotiating in the office and over the phone, meeting at the office, selecting, selling and booking tours, preparing the necessary documents - Maintaining and developing the customer base - Research of new areas in tourism - Advertising famtours: Turkey and Egypt Active sales of tourism products - Work with clients: correspondence, negotiating in the office and over the phone, meeting at the office, selecting, selling and booking tours, preparing the necessary documents - Maintaining and developing the customer base - Research of new areas in tourism - Advertising famtours: Turkey and Egypt



Fidelity Fit&Well

• Almaty, Kazakhstan

• Membership Sales Advisor

  • Oct 2016 - Feb 2019

  • Responsible for generating new sales leads • Following up new business opportunities and setting up meetings • Promoting company’s services and sharing information on features, health & safety regulations and offers with prospective and signed clients • Drawing up and presenting reports to senior management • Preparing and presenting packages • Signing contracts • Establishing and maintaining professional, working, and consultative relationships with the clients • Responding to incoming enquiries from customers • Arranging for refunds, exchange and credit control • Maintaining broad market and competitor knowledge to ensure credibility Show less