Chief Information Officer

• Jun 2019 - Present

Principle Solutions Architect

• Oct 2015 - Present

• Leverage predictive analytics • Integrate data channels in HP/MF OpsA for cross-domain impact analysis of Business and IT metrics • Introduce monitoring and self-monitoring standards • Presentations and documentation • Enhance employees technical skills through coaching and trainings • Standards for hiring process and knowledge management (KB) • Third-Party integrations for HP/MF (Nagios, AppDynamics, Dynatrace) • Custom tools and solutions • Shell, Powershell, Batch,… Show more • Leverage predictive analytics • Integrate data channels in HP/MF OpsA for cross-domain impact analysis of Business and IT metrics • Introduce monitoring and self-monitoring standards • Presentations and documentation • Enhance employees technical skills through coaching and trainings • Standards for hiring process and knowledge management (KB) • Third-Party integrations for HP/MF (Nagios, AppDynamics, Dynatrace) • Custom tools and solutions • Shell, Powershell, Batch, SQL, VBS • Python • Go • React Native • Groovy • Leverage monitoring tools to find application bottlenecks and pinpoint improvement areas.

Elastic Stack PS

• Sep 2019 - Jul 2022

Elastic ELK/ECK/ECE deployment and implementation. Integration with 3rd party data sources. Customizations and dashboarding using Kibana. Deployment of Elastic Cloud on Kubernetes on Azure AKS. Cluster optimization, hot-warm architecture and fine tuning of specs.

Presales Engineer

• Nov 2016 - Jun 2019

Technical Lead, Subject Matter Expert

• Feb 2013 - Jun 2019

PRODUCTS: • AppDynamics Net • AppDynamics Java • AppDynamics Database • AppDynamics Controller • HP BSM and RTSM • HP Operations Bridge (OMi) • HP BPM and VuGen • HP SiteScope (SiS) • HP BSM Connector (BSMC) • HP Real User Monitor (RUM) • HP Service Health Analyzer (SHA) • HP Operations Analytics (OpsA) • HP Universal Configuration Management Database (uCMDB) • HP Diagnostics COMPETENCES: • Monitoring deployment – Script development –… Show more PRODUCTS: • AppDynamics Net • AppDynamics Java • AppDynamics Database • AppDynamics Controller • HP BSM and RTSM • HP Operations Bridge (OMi) • HP BPM and VuGen • HP SiteScope (SiS) • HP BSM Connector (BSMC) • HP Real User Monitor (RUM) • HP Service Health Analyzer (SHA) • HP Operations Analytics (OpsA) • HP Universal Configuration Management Database (uCMDB) • HP Diagnostics COMPETENCES: • Monitoring deployment – Script development – Monitors configuration – NET/Java agents instrumentation – Real traffic monitoring and SPAN session (layer 2) configuration • Customisation – Business modelling and views – Baselining – Reconciliation management and multi-domain topology integration – Dashboards • Operations Analytics – Predictive analytics – Cross-domain correlation of business and IT metrics – Analytics dashboards integration into operations bridge dashboards – Log file analysis RESPONSIBILITIES: • Planning/Sizing • Documentation • Deployment • Delivery/UAT • Customisation • Reporting • Support and Troubleshooting • Best Practices and standards development • Training Delivery and Handover • Internal Lab Support MISC: • Performance Troubleshooting (CRM, TIBCO) • Problem, Root Cause Analysis • Batch/Shell/SQL • RUM Network Configuration and Deployment (SPAN Session/Mirroring) • Custom Key Performance Indicators (KPIs), Health Indicators (HIs) and rules

Account Lead

• Mar 2015 - Feb 2016

• Lead monitoring projects in Middle East and Europe • Technical delivery and sign off • Training and knowledge transfer • Meetings and presentations • Work with local partners

Senior Consultant

• 2016 - Present

Deliver custom AppDynamics deployments to customers in EMEA. Deliver custom AppDynamics deployments to customers in EMEA.

Technical Support/Business Consultant

• Dec 2011 - Jan 2013

HP L1 and L2 Support enginner of BAC, BSM, SiteScope, BSM Connector, BPM, RUM and OMi. Training delivery for the same. Consulting. Good level of understanding for: uCMDB, DFP, SM, OMU/OMW, NNMi, SIM, Diagnostics, VuGen and QTP. HP L1 and L2 Support enginner of BAC, BSM, SiteScope, BSM Connector, BPM, RUM and OMi. Training delivery for the same. Consulting. Good level of understanding for: uCMDB, DFP, SM, OMU/OMW, NNMi, SIM, Diagnostics, VuGen and QTP.

Technical Support

• Sep 2010 - Dec 2011

HP L1 and L2 Support enginner of BAC, BSM, SiteScope, BPM, RUM and OMi. Consulting. HP L1 and L2 Support enginner of BAC, BSM, SiteScope, BPM, RUM and OMi. Consulting.