Experience

TrueBlue Inc.

• United States
• Staffing and Recruiting
• 1 - 100 Employee

• Recruiting Coordinator

  • Aug 2012 - Present

  Sorting and prioritizing scheduled outbound calling assignments Processing various clients’ assignments Managing 70+ call center recruiters on any given day. Provide accurate and detailed responses to all requests produced by all client representatives. Perform various managerial tasks such as coaching and other disciplinary. Assist the Staffing Manager/Team with daily functional tasks. Interview potential employees during face to face appointments. Performing market research, including "Compensation"​ as well as "Supply & Demand"​ reports, using CareerBuilder.com's website according to client request rubric. Using Microsoft Excel and various audio recording programs to record recruiters’ inbound and outbound phone calls; ensuring the company and clients’ policies, as well as procedures were being upheld. Coaching recruiters on what can be improved upon, as well as what went well during their calls. Carrying out disciplinary action, write ups and suspensions, for recruiters that did not pass their monitoring sessions. Show less



University of Illinois at Chicago

• United States
• Higher Education
• 1 - 100 Employee

• Main Desk Attendant

  • Jun 2008 - May 2011

  Providing excellent customer service to staff and students needing new or replacement University ID Cards. Keeping track of, and ordering, office supply inventory and blank card stock. Filing, faxing, and document destruction for forms processed throughout the day. Assist in the training of new hires. Providing excellent customer service to staff and students needing new or replacement University ID Cards. Keeping track of, and ordering, office supply inventory and blank card stock. Filing, faxing, and document destruction for forms processed throughout the day. Assist in the training of new hires.