Experience

Wilkinson ERA Real Estate

• United States
• Leasing Real Estate
• 1 - 100 Employee

• REALTOR / Broker

  • Jan 2007 - Present

  Charlotte, North Carolina Area



Piedmont Airlines /American Airlines Regional

• CLT Station Training Duty Manager

  • Jan 2007 - Present

  charlotte, north carolina area CLT Station Training Duty Manager • Interview and hire 5 new Training Supervisors. Manage the reconstruction of the entire CLT Station Regional OJT training department. o Manage the rebuild of all training files (1173) to be in compliance with FAA, TSA, Carrier and Piedmont standards. o Manage the creation of new curriculums for Leadership, ramp, gate, car groups, utilities, and ABR/Bagroom from basic to recurrent courses. o Work with all carriers to create a standardized… Show more CLT Station Training Duty Manager • Interview and hire 5 new Training Supervisors. Manage the reconstruction of the entire CLT Station Regional OJT training department. o Manage the rebuild of all training files (1173) to be in compliance with FAA, TSA, Carrier and Piedmont standards. o Manage the creation of new curriculums for Leadership, ramp, gate, car groups, utilities, and ABR/Bagroom from basic to recurrent courses. o Work with all carriers to create a standardized tow-training course to include APU start/stop. o Administer iLearning and Learning Path computer based training for CLT Station. o Manage new course training such as complete aircraft search required by TSA, new TRON tug push/tow implementation or any new courses required to maintain the integrity and growth of the operation. o Provide oversight for all Regional departments regarding Safety, AOSSP, Carrier, Vendor, Training and TSA compliance. o Work with FAA, TSA and all Regional carriers conducting audits. Create and implement solutions for all corrective action requests. o Provide oversight for IDS in regards to regional Vendor de-icing compliance. o Work closely with Human Resources / Recruiting and City badging. • Act as security liaison to TSA, FAA, FAM, FBI, Customs, CMPD, City of Charlotte and Corporate Security.

• Reports / Ramp Unit Manager

  • Mar 2010 - Oct 2011

  Charlotte, North Carolina Reports Manager • Complete all responsibilities and required station reports using my computer skills in QIK, Sabre, gate manager, fleet focus, net tracer, real time baggage website, word, excel, outlook and web mail. • Development and implementation of standard operation procedures, equipment management programs, reports office procedure manual and accountability systems. • Development and presentation of training aids using power point and HD video for agents and new unit… Show more Reports Manager • Complete all responsibilities and required station reports using my computer skills in QIK, Sabre, gate manager, fleet focus, net tracer, real time baggage website, word, excel, outlook and web mail. • Development and implementation of standard operation procedures, equipment management programs, reports office procedure manual and accountability systems. • Development and presentation of training aids using power point and HD video for agents and new unit managers. • Providing support for unit managers in all aspects of problem solving. • Management of corrective actions for team member services, ramp unit managers and duty managers. • Provide training with counseling and coaching where needed. • Provide support and backup for the shift duty managers. • Developed two agents to do my job, managing the reports office successfully. Ramp Unit Manager • Pre-planning for each day’s unit workload using all my computer skills and ramp experience. • Problem management, pax movement, baggage, freight issues, crew issues, delay issues. • Completion of all unit reports necessary for completion of the operation. • Developed two agents to do my job, managing a unit successfully.



North Carolina Real Estate Advocates

• Broker

  • Dec 2005 - Present

  North Carolina Real Estate Broker NC (License current) • Sellers Agent - Buyers Agent • Commercial - Residential certified • Responsible for training Sales Agents in all phases relating to my sa



Piedmont Airlines / US Airways Express

• Tower Supervisor – 01/05/2009 – 03/14/2010

  • Jan 2009 - Mar 2010

  Charlotte, North Carolina Area Tower Supervisor • Running daily tower operations using all my management and computer skills while getting required tasks completed through Team oversight. • Coordinating emergency and routine operations with ramp, gate management including Mainline and the city when needed. • Maintain a smooth operational flow through resource management. • Maintain a constant watch on late Mainline and Express flights for misconnecting pax and bags placing holds where needed to facilitate pax and… Show more Tower Supervisor • Running daily tower operations using all my management and computer skills while getting required tasks completed through Team oversight. • Coordinating emergency and routine operations with ramp, gate management including Mainline and the city when needed. • Maintain a smooth operational flow through resource management. • Maintain a constant watch on late Mainline and Express flights for misconnecting pax and bags placing holds where needed to facilitate pax and bags making their flights where possible. • Full working knowledge of air to ground, service, gate/ramp coordinator and ramp control positions. • Working through operational issues with Mainline Senior Management.

• Ramp Supervisor – 11/05/2007 – 01/04/2009

  • Oct 2007 - Jan 2009

  Charlotte, North Carolina Area Ramp Supervisor • Management of ramp agent teams, safety, compliance, coaching. • Responsible for safely receiving and dispatching A/C in compliance with all EGOM procedures. • Equipment management, broken, unsafe, damaged or shortage of equipment



Piedmont Airlines / US Airways

• Ramp Agent

  • Jan 2007 - Nov 2007

  Charlotte, North Carolina Area Ramp Agent • Responsible for safely receiving, unloading, loading and dispatch of A/C • Acting ramp, utilities supervisor.



National Association of Underwater Instructors (NAUI)

• NAUI Course Director (Scuba)

  • Apr 1994 - May 2004

  Worldwide NAUI Course Director • Responsible for running and maintaining a NAUI Leadership Training Facility. • Responsible for maintaining training records for all students • Responsible for developing and implementing scuba leadership course curriculums. • Responsible for training and evaluation of Divemasters, Instructors,



Pacific Reef Scuba Center

• Owner

  • Apr 1994 - May 2004

  Sacramento, California Area Scuba Center Owner • Responsible for day-to-day operations. • Responsible for marketing, budgets, training, staff planning. • Responsible for merchandise management. • Responsible for legal and financial matters



Vallejo Video Center

• Owner (3 locations)

  • Jun 1982 - Nov 1993

  Sacramento, California Area Video Center Owner (Movie rentals / TV, VCR, Computer & Acc. Sales) • Responsible for day-to-day operations. • Responsible for marketing, budgets, training, staff planning. • Responsible for merchandise management. • Responsible for legal and financial matters.