Experience

Grotto Pizza

• United States
• Restaurants
• 1 - 100 Employee

• Assistant Manager

  • Oct 2020 - Present

  ● Oversee the operations of the restaurant during assigned and designated periods ● Ensure high standards of customer service and profitability while strictly adhering to the policies and procedures of Grotto Pizza ● Promptly and professionally handle guest and employee comments/concerns ● Strong understanding of cost and labor systems to ensure restaurant profitability ● Maintain performance standards and motivate the team through positive role modeling and decision making in a fast paced environment Show less



Grubb Lumber Company

• Wholesale Building Materials
• 1 - 100 Employee

• Sales Representative

  • 2020 - 2021

  ● Work to grow existing customers, create new customers, and meet or exceed monthly sales quotas at the appropriate gross margin while increasing customer satisfaction ● Act as a point of contact by supplying advice and information on products, estimates, and delivery schedules ● Increase sales and average order size by cross-selling, up-selling, add-on sales, and offering promotional sale items ● Work to grow existing customers, create new customers, and meet or exceed monthly sales quotas at the appropriate gross margin while increasing customer satisfaction ● Act as a point of contact by supplying advice and information on products, estimates, and delivery schedules ● Increase sales and average order size by cross-selling, up-selling, add-on sales, and offering promotional sale items



Canon Solutions America

• IT Services and IT Consulting
• 700 & Above Employee

• Account Executive

  • 2016 - 2020

  ● Manage sales territory consisting of over 1,500 businesses. ● Obtained Rookie of the Year for the Philadelphia Region and Runner-Up for the Mid-Atlantic Region by achieving 140% of Goal in first full year ● Focused on prospecting, territory management, lead generation, cold calling, and time management to hone core sales skills ● Implemented creative sales strategies, performed extensive customer needs analyses and site surveys ● Responsible for generating proposals, presentations and product demonstrations to sell Canon hardware and software technology-based solutions ● Drive sales cycle with upper management and C-Level executives Show less



CSC

• United States
• Legal Services
• 700 & Above Employee

• Corporate Consultant

  • 2011 - 2017

  ● Researched and generated leads through cold calling, secretary of state websites, locating and reviewing annual filings, as well as 10k reports ● Exceeded sales goals by 160% throughout tenure ● Responsible for communicating with C Level clients including but not limited to General Counsel, CFO, COO, CIO, Presidents, and Vice Presidents the various services offered by CSC ● Utilized and became effective with using Salesforce to generate calls and notate activity ● Collaborated with outside sales representatives and management to assist in closing multiple business deals ● Discuss and resolve pain points from potential clients by educating them on our services including Registered Agent services, Annual Report filings, Entity and Matter Management systems, Business License services, Digital Brand services, and Global Subsidiary management ● Top Inside Corporate Consultant in 2014 and ranked fourth overall corporate hunter in the company and ranked 5 Inside Corporate Consultant in 2013 and eleventh overall out of 50 Inside Corporate Consultants and 10 Outside Sales Consultants ● Successfully closed three Fortune 500 companies; Sunoco, Energy Transfer Partners, and Stanley Black & Decker Show less



RAMUNNO LAW FIRM P.A.

• United States
• Law Practice
• 1 - 100 Employee

• Case Manager/ Paralegal

  • 2009 - 2011

  ● Manage client cases from initiation up to litigation to ensure that legal statues are met ● Negotiate and settle claims for clients with opposing attorneys and insurance adjusters ● Initiate and file lawsuits, amendments, stipulations, and guardianships to the appropriate courts ● Manage client cases from initiation up to litigation to ensure that legal statues are met ● Negotiate and settle claims for clients with opposing attorneys and insurance adjusters ● Initiate and file lawsuits, amendments, stipulations, and guardianships to the appropriate courts



INGDirect

• Banking
• 1 - 100 Employee

• Collections and Sales Associate

  • 2006 - 2009

  Collections Associate ● Made calls to obtain payments from customers who had fallen behind on their accounts including: first and second mortgages, home equity lines of credit, and other lines of credit ● Achieved national collector award each month for most payments and dollars received Customer Advocate ● Covered any type of call that came into the sales call center including but not limited to sales and service of personal savings accounts, certificate of deposit accounts, IRA accounts, mortgage accounts, business accounts, and escalated manager calls ● Responsible for assisting in the training of associates on new product and increased production Mortgage Sales Associate ● Responsible for receiving inbound sales and service calls and making outbound sales and service calls to customers that were in the market for purchasing a new home, refinancing an existing home, or looking for a home equity line of credit ● Recognized as the top Mortgage Sales Associate in the third month of being in the department and went on to remain in the top ten throughout my tenure Sales Associate ● Received inbound calls from both existing and potential customers and educated them on current accounts and informed them on additional accounts that would help them reach their financial goals ● Exceeded sales and service goals and promoted to Mortgage Sales Associate after 6 months Show less