Experience

System Services Broadband, Inc

• United States
• Construction
• 1 - 100 Employee

• Receptionist

  • Nov 2019 - Present



AT&T

• United States
• Telecommunications
• 700 & Above Employee

• Customer Care Representative

  • Sep 2012 - Dec 2016

  Answer customer questions regarding billing and plan options. Made recommendations accordingly. Provided technical support. Answer customer questions regarding billing and plan options. Made recommendations accordingly. Provided technical support.



LANTEC Corporate Training Center

• United States
• Education
• 1 - 100 Employee

• Receptionist

  • Jun 2011 - Feb 2012

  Answer multi-line phone system, Greet incoming guests, Open and distribute incoming mail, Prepare sign-in sheets for students, Prepare Certificates of Completion, Maintain snacks for students, Maintain Petty Cash, Student tracking, Maintain office supplies, Other assignments as needed. Answer multi-line phone system, Greet incoming guests, Open and distribute incoming mail, Prepare sign-in sheets for students, Prepare Certificates of Completion, Maintain snacks for students, Maintain Petty Cash, Student tracking, Maintain office supplies, Other assignments as needed.



McKinnon Appraisal Associates

• Office Manager/Administrative Assistant

  • Feb 2009 - Jan 2010

  Process appraisal orders and distribute to appraisers. Process invoices and incoming checks in QuickBooks. Fill out new Appraisal Management Company applications. Answer incoming phone calls. Maintain office supplies. Process checks for deposit. Process appraisal orders and distribute to appraisers. Process invoices and incoming checks in QuickBooks. Fill out new Appraisal Management Company applications. Answer incoming phone calls. Maintain office supplies. Process checks for deposit.



Tri Pointe Homes

• United States
• Real Estate
• 700 & Above Employee

• Administrative Assistant

  • Aug 2003 - Jan 2009

  Process paperwork for home buyers after their Color Design Studio visit, Red line plans and mini plans for binders, Copy and distribute buyer paperwork, Maintain snacks and drinks for guests, Approve invoices for payment, Produce purchase orders, Enter buyer selection information into FAST computer program, Track home processes, Order flooring materials for installation, Order window coverings, Maintain petty cash, Create forms used by designers, Enter new community information in IS, Enter new products and maintain pricing in computer, Organize and maintain tile and carpet grouping, Work with Superintendents if issues arise.



Property One, Inc

• Administrative Assistant

  • Apr 2002 - Feb 2003

  Answer multi-line telephone, General office duties; work closely with Brokers/Realtors; produce correspondence; produce Leases, Purchase Agreements, and other various brokerage documents; enter property information in MLS; code invoices for payment; customer service. Answer multi-line telephone, General office duties; work closely with Brokers/Realtors; produce correspondence; produce Leases, Purchase Agreements, and other various brokerage documents; enter property information in MLS; code invoices for payment; customer service.



Fairfield Properties

• Administrative Assistant

  • Dec 1996 - Sep 2001

  General office duties; Travel and accommodation arrangements for executives and training attendees; Coordinate and organize training rallies and monthly training for on-site management staff; Design and build training binders; Arrangement of meals and refreshments for training attendees; Order and maintain training material and prizes. Create certificates for training attendees; Reconcile and track expenses for department employees, trainers and management staff; Reconcile monthly American Express billing for President of Property Management; Processed payments for Property Management invoices for services provided to support other groups, regional offices, and sites.Office Application Skills:Microsoft WordMicrosoft ExcelOutlook