Experience

Ancillary Services Management (ASM)

• United States
• Real Estate
• 1 - 100 Employee

• Director Of Information Services

  • Feb 2019 - Present

• Operations Assistant & Independent Contractor

  • Oct 2017 - Jan 2019



Speedy Volleyball

• Taylorsville, Maryland

• President & Head Coach

  • Apr 2008 - Present

  I provide youth volleyball personal coaching and group clinics. Visit my website for more information: http://www.speedyvolleyball.com I provide youth volleyball personal coaching and group clinics. Visit my website for more information: http://www.speedyvolleyball.com



Answer Quest Technologies

• Independent Senior Consultant

  • Aug 1998 - Jun 2020

  Senior Web Developer for multiple clients. Manage new projects and update existing websites. Conduct need assessments. Communicate with clients. Create website layout and organization. Train clients on WordPress web development platform. Senior Web Developer for multiple clients. Manage new projects and update existing websites. Conduct need assessments. Communicate with clients. Create website layout and organization. Train clients on WordPress web development platform.



America's Remote Help Desk

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Director Of Training And Development

  • Sep 2011 - Jan 2015

  Created and conducted employee and client training on multiple system platforms and soft skills. Created new hire training template and policies. Created and conducted new client rollout training. Maintained client knowledge database. Reported weekly training statistics and project status to Chief Operating Officer and Chief Executive Officer. Created and conducted employee and client training on multiple system platforms and soft skills. Created new hire training template and policies. Created and conducted new client rollout training. Maintained client knowledge database. Reported weekly training statistics and project status to Chief Operating Officer and Chief Executive Officer.



Booz Allen Hamilton

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Systems Analyst

  • Jan 1992 - Mar 1998

  Corporate Systems Commercial Sector Planned, created, and supported Intranet web-based knowledge system, performed data analysis and reporting for financial and human resources relational database- RAMIS, conducted technical training, documented systems and processes. Corporate Systems Commercial Sector Planned, created, and supported Intranet web-based knowledge system, performed data analysis and reporting for financial and human resources relational database- RAMIS, conducted technical training, documented systems and processes.



Spa Lady

• Wellness and Fitness Services
• 1 - 100 Employee

• Fitness Instructor & Personal Trainer

  • Jan 1988 - Dec 1994

  Conducted a variety of fitness classes. Created individual exercise plans for members. Instructed members on fitness equipment and exercises. Conducted a variety of fitness classes. Created individual exercise plans for members. Instructed members on fitness equipment and exercises.