Founder & Chief Executive Officer

• Jun 2012 - Present

Having recently rebranded and relaunched in 2021, Gladegy Consulting was founded to help build the capacity of individuals, teams, and organizations seeking to create better alignment and meet their goals. Gladegy is a portmanteau combining the words glad and strategy. Our founder defines Gladegy as the emotion evoked in leaders when they see their strategy become a reality. There is a sense of pride we all experience when our vision is realized. Our logo represents the leadership challenge of managing multiple competing priorities and the value of introducing a new perspective to get results. The Green represents, Growth and Rebirth and Yellow; Hope and Happiness. We offer Consulting, Coaching, Training and Assessments. Show less

Adjunct Faculty

• Sep 2022 - Present

Administrative & Program Surveyor

• Nov 2018 - Present

• Serves as an Administrative Surveyor for Behavioral Healthcare organizations seeking CARF accreditation. • Provides consultation related to area of expertise and standard conformance. • Leads the coordination of activities for the assigned survey team. Agency evaluation of my performance: ✅ Stacy provided relevant consultation specific to change management which our team found valuable. We are in the final stages of merging organizations and she identified several resources that will benefit continued progress. ✅ Stacy is very easy to relate to and made us feel at ease. ✅ She was so valuable during our survey, and I will keep in contact with her in the future. A great mentor! We enjoyed our surveyor. She was very clear and concise with her information. She was very understanding of our situation and offered helpful suggestions. Show less

Lead Clinician

• Apr 2016 - Present

Recovery Bound, LLC is a virtual counseling provider helping individuals and families impacted by addiction. The America Society for Addiction (ASAM) criteria is embedded in all aspects of our service delivery model. We provide treatment planning, comprehensive assessments, crisis intervention, individual and group counseling, case management and education services as they relate to abuse and dependency of substances. We ensure that our approach is individualized to your specific needs. The decision to seek help is very personal and we do not take it for granted. We are here to help. Show less

Official Member

• Feb 2022 - Present

Forbes Councils is a collective of invitation-only communities created in partnership with Forbes and the expert community builders who founded Young Entrepreneur Council (YEC). In Forbes Councils, exceptional business owners and leaders come together with the people and resources that can help them thrive. Forbes Councils is a collective of invitation-only communities created in partnership with Forbes and the expert community builders who founded Young Entrepreneur Council (YEC). In Forbes Councils, exceptional business owners and leaders come together with the people and resources that can help them thrive.

SHRM Executive Network: Member

• Sep 2022 - Oct 2023

Chief Strategy and People Officer

• Jan 2019 - Dec 2022

Oversaw and provided leadership to various departments including: Development, Marketing and Communications, Continuous Quality Improvement, Human Resources, Organizational Learning, Business intelligence, Strategic Planning and Implementation. Oversaw and provided leadership to various departments including: Development, Marketing and Communications, Continuous Quality Improvement, Human Resources, Organizational Learning, Business intelligence, Strategic Planning and Implementation.

Former Member

• Jan 2022 - Oct 2022

I’ve just joined Chief, a private network built to drive more women into positions of power and keep them there. Chief is the only organization specifically designed for the most powerful women executives to strengthen their leadership, magnify their influence, and pave the way to bring others with them. I’ve just joined Chief, a private network built to drive more women into positions of power and keep them there. Chief is the only organization specifically designed for the most powerful women executives to strengthen their leadership, magnify their influence, and pave the way to bring others with them.

Director of Continuous Quality Improvement

• May 2017 - Jan 2019

• Responsible for performing continuous quality improvement tasks, such as assessing organizational strengths and weaknesses, analyzing complex systems problems, leading lean projects, and implementing action plans within the Continuous Quality Improvement department of Recovery Resources, a community-based behavioral healthcare leader in Cuyahoga County. • Update and implement the agency’s Continuous Quality Improvement Plan, identifying targets of opportunity to support on-going monitoring and evaluation. • Act as the agency’s Corporate Compliance and HIPAA Security Officer, developing HIPAA-compliant procedures to protect health information and investigate any allegation of ethical violations including fraud, waste or abuse. • Implements system-wide risk management program to decrease liability and prevent loss. • Provides oversight to the handling of procedures for Client Rights, incidents, grievances and complaints according to applicable laws. • Oversee infrastructure for quality analysis, collecting and analyzing process data to develop quality metrics based on industry standards and present findings and recommendations to the Board of Directors, Quality Committee. • Develop and update policies and oversee record review processes, ensuring adequate management practices to improve clinical quality and maintain compliance with local, state and federal guidelines. • Direct and manage post site review activities, developing and implementing action plans based on surveyor recommendations to ensure organizational conformance and compliance with the accreditation agency. Achievements: • Successfully led a system-wide CARF accreditation preparation project. This process yielded a 74% increase in compliance to accreditation standards resulting in a three-year continuation determination for the agency $12M revenue Show less

Director of Continuous Quality Improvement (CQI)

• Jun 2016 - Apr 2017

• Responsible for performing continuous quality improvement tasks, such as developing and implementing plans, collecting and analyzing data, assessing training infrastructure, and formulating strategy within the Continuous Quality Improvement department of a $6M community-based organization in the behavioral healthcare industry. • Developed and implemented plan for CARF re-accreditation, overseeing and leading the agency’s preparation activities to ensure conformance and compliance prior to surveyor site review. • Collected and analyzed data, measuring impact to data capture, data compilation, project planning and project management to accelerate improvement and deliver quality performance outcomes. • Managed agency’s training institute, assessing the existing training infrastructure and coordinating training and staff development on evidence-based practices to increase overall capacity of personnel. • Designed and implemented rebranding initiative, formulating strategy and facilitating executive-level decision-making to increase organizational visibility, expand market and optimize service delivery. Achievements: • Successfully spearheaded a data collection and analysis initiative. This project led to significant organizational results improving data driven decision making, client engagement, volume and revenue by 20%. • Redesigned the organizations marketing strategy which resulted in a new logo, marketing material and website. $4.5M revenue Show less

Veteran Program Manager

• Mar 2013 - Apr 2014

• Responsible for performing project management tasks, such as overseeing and leading initiatives, evaluating and improving processes, and optimizing services within the Veteran Services department of a $50M community-based organization in the social service industry. • Managed relationships with community partners, acting as a liaison between organization, The Veterans Administration and The Department of Homeless Services to leverage resources and optimize services. • Oversaw and led internal compliance initiatives, evaluating and improving departmental processes and procedures to maximize productivity and meet accreditation standards. • Coordinated clients to participate in annual New York Stock Exchange Euronext Veterans Career Workshop, leveraging relationships with key stakeholders to support clients’ transition from active duty to the workforce. Achievements: • Successfully implemented a process to streamline departmental systems and protocols. This activity led to an increase in Veteran housing placements by 40%. Show less

Academic Counselor

• Jun 2012 - Mar 2013

• Conducted outreach to target the reentry population, at risk youth, and collaborative partnerships • Facilitated orientation sessions • Provided academic counseling and technical support for college applicants • Assisted students with resolving loan default and consolidation • Advocated on students behalf and assist with navigating the CUNY system • Counseled students around barriers to academic success • Maintained communication and collaboration with resource departments and programs within CUNY • Provided supportive supervision to program intern • Organized a staff development initiative that addressed intra-organizational conflict using the ADDIE model as the framework from inception to cessation Show less

Addiction Counselor (Transitioned from Intern to Counselor)

• Jan 2010 - Jun 2012

• Provided Substance Abuse Counseling to LGBTQI individuals • Provided Supportive Counseling for Significant Others • Facilitated Group Counseling (including groups specific to Early Recovery, Health and Wellness, Gender Identity, Relapse Prevention, HIV, Weekend Recovery Planning and Women in Recovery) • Maintained updated psychosocial assessments, treatment plans, and client case files according to OASAS guidelines • Administered and monitored weekly toxicology drug screenings • Provided Substance Abuse Counseling to LGBTQI individuals • Provided Supportive Counseling for Significant Others • Facilitated Group Counseling (including groups specific to Early Recovery, Health and Wellness, Gender Identity, Relapse Prevention, HIV, Weekend Recovery Planning and Women in Recovery) • Maintained updated psychosocial assessments, treatment plans, and client case files according to OASAS guidelines • Administered and monitored weekly toxicology drug screenings