Experience

Akelius Residential Property AB

• Sweden
• Real Estate
• 400 - 500 Employee

• Property Manager

  • Sep 2020 - Present



Medallion Corporation

• Administrator

  • Feb 2020 - Aug 2020

  Responsible for a portfolio of two buildings consisting of approx. 620 units.Oversee and direct 5 onsite staff members including superintendents and leasing agents.Answer calls and emails and address the concerns and inquiries of tenants.Filing and record keeping Create and track PO#s.Arrange for contractors and pest control when necessary.Batch and enter cheques and other payments into Yardi as well as bank deposits.Prepare and send rental reminders.A/R Collections.Enter move ins'/move outs' in Yardi and prepare the tenant file for incoming or outgoing.Work order tracking through online system.Update and maintain intercom, fob, parking and locker system.Prepare letters and notices on company letterhead.Ordering of office and maintenance supplies.Unit and property inspections.



North Edge Property Management

• Junior Property Manager

  • Nov 2016 - Nov 2019

  Duties & Responsibilities:-Respond to tenant questions and complaints in a timely manner.-Investigate and resolve resident complaints and concerns in a timely and efficient manner.-Ensure timely payments and collections by coordinating with and instructing site staff with the collections process. -Batch and enter cheques into Yardi Voyager-Assist with N4's-Coordinate default proceedings.-Minimize rental arrears by contacting tenants to collect overdue rent or to discuss other issues that require immediate attention.- Assist with budgets for each property.-Establish rapport with tenants so they always feel valued and appreciated.-Inspect and arrange maintenance requests to meet standards.-Accomplish financial goals and report periodically on financial performance.-Ensure compliance with relevant laws and regulations.- Regular health & safety inspections of each property.-Enforce terms of rental agreements.-Inspect and approve occupied units in need of repairs or replacements.-Fill in for Property Manager when needed. -Conduct regular building/property inspections and coordinate with site staff to resolve any deficiencies found.-Match up and approve invoices.-Oversee the daily site operations and give direction to staff as needed then report back to Sr. Manager. -Liaise with contractors and service providers. -Lease Administration-Marketing-Scheduling weekly, monthly, quarterly and annual tasks for each property.-Data entry-General office duties-Ensure all deadlines for buildings are met.



Bonnie Hoy & Associates

• Leasing Agent

  • Jul 2016 - Nov 2016

  Duties & Responsibilities:-Present properties and provided amenities in a positive light to prospective tenants.-Act as a landlord for property owners and help them navigate the property market.-Advertise available properties using a variety of media and promoting materials.-Determine the needs, living standards and economic viability of prospect customers.-Assist with the completion of the application process.-Confirm rental application data and personal references.-Conduct Lease singing appointments and move in inspections as well as handing over the keys.-Stay knowledgeable of the property market status.-Provide information on all aspects of properties (expansion, zoning, crime etc).-Negotiate leasing terms and conditions and close deals.-Traveled to various residential buildings throughout Toronto & Mississauga on a daily basis to fill in where needed. -Respond to inquiries via email by phone and walk ins.



Shickedanz Bros Properties

• Building Superintendent

  • Feb 2015 - Aug 2016

  Duties & Responsibilities:•Collected rent from tenants.•Maintained rental journal of delinquent and up-to-date payments.•Delivered renewal letters and eviction notices.•Maintained parking permits/records.•Inspected vacant units and prepared them for rental. •Took packing and delivery slips to the property manager.•Responded to tenant requests for repairs and kept track of completed work.•Kept building grounds and common areas clean and in safe condition.•Ensured that garbage and recycled items were placed for pick up at the appropriate times and in the proper manner.•Kept entrances, walkways and stairways clear of ice, snow and debris.•Maintained fresh paint on interior and exterior of the building.•Maintained inspection logs for sprinkler systems, fire extinguishers and other building systems as required by law.•Conducted regular preventative maintenance on items throughout the interior and exterior of the building.•Performed regular inspections of all common areas.•Responded to emergency calls.•Coordinated with contractors or repair crews for work that is outsourced.•Kept noise levels to a minimum.•Discussed rental violations with tenants with the goal of resolution.•Supervised the work of unskilled laborers.•Purchased all maintenance supplies and kept adequate inventory.•Wore the proper safety equipment in the appropriate situations including hard hats, eye and ear protection, safety shoes, gloves, face mask and respirator.•Showed units to prospective tenants and assisted in completing application process.•Took rental and tenant inquiries over the phone and in person.



Rob Vivian Coaching & Training

• Administrator & Customer Service Representative

  • Sep 2012 - Jan 2015

  Assisted with the day to day operations at Rob Vivian Real Estate Coaching & Training by performing administrative duties including filing, responding to inquires, answering the phones and greeting clients as they arrive. Assisted with setting up for meetings and seminars both in house and at outside venues. Managed client database and set up new client orientation sessions. Communicated with real estate coaches and clients as needed. Sent out tip of the day and motivational quotes emails to all clients/members.