Experience

Family Paths

• Mental Health Care
• 1 - 100 Employee

• Chief Operating Officer

  • Sep 2023 - Present



Family Support Services

• United States
• Individual and Family Services
• 1 - 100 Employee

• Chief Operations Officer

  • Oct 2022 - Mar 2023

  Ensure the overall development, strategic planning, service delivery, and management of the agency across multiple sites and departments. Directly supervise Program Directors, and other operations staff. Assume overall responsibility for the quality, performance and impacts of all agency programs. Responsible for preparing program reports (monthly, quarterly, annual), using program performance data and information. In conjunction with the CEO, the Director of Finance and Administration and HR Manager assume the lead role for San Francisco facility management, including IT systems. Oversee operations of services for a wide range of programs related to underserved families, specifically those involved with child welfare departments, those with children that have disabilities and caregivers that have children requiring special care. Collaboration with the child welfare system, Community Care Licensing requirements, managing local county contracts and budgeting. Show less



NCLR – National Center for Lesbian Rights

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Director Of Finance And Operations

  • Nov 2019 - May 2022

  Ensured the operational success of the organization on a day-to-day basis. Supported all staff, programs (Immigrations programs), community partners and Human Resources. Provided leadership to all staff (HR, Programs, Operations, Finance) ensured all operating systems were updated and robust. Used independent discretion on a daily basis to ensure all staff, community partners and clients were supported. Improved annual audit and +$5M to create a sustainable operating reserve to increase services. Key Qualifications: • Oversee Operations, HR management, maintenance, and development of all benefits, including annual open enrollment. Focus on strategic plan to ensure underserved clients and necessary programs are robust and funded appropriately • Audit preparation and execution and all internal financial controls • Preparation, execution, and monitoring of annual operating budgets, oversee execution of monthly financial statements • Monitor and analyze budget to action expense and forecast • Led the execution and changes in providers for payroll, medical & organization insurance coverage • Oversee all internal investigations with integrity and ensuring confidentiality • Oversee process of new hires/offboarding and terminations • Ensure all human resource-related matters are handled appropriately and in compliance with applicable local, state, and federal regulations and laws and oversee business and contractual agreements between outside vendors and consultants • Oversee systems for tracking progress, earnings and expenditures for contracts and grants, including invoicing and grant financial reporting, and regular reconciliation of finance income and Development database entries. Oversee the preparation of IRS, state, and local taxes and reports • Oversee the work of the Office Manager and Finance & Operations Manager in managing all office and technology footprints: office purchases, policies, leases, contracts, and equipment Show less



YMCA of San Francisco

• United States
• Non-profit Organizations
• 400 - 500 Employee

• Director Of Branch Operations

  • Jul 2002 - Jul 2018

  Managed the day-to-day operations of the Embarcadero YMCA’s programs and fitness facility, including eight offsite grant funded programs. Responsible for the organization’s growth, supervision of all senior managers, human resources, offsite facilities, talent management, diversity & inclusion, and branch financial expectations. Led strategic planning process for the branch in alignment with the YMCA of San Francisco. Responsible for on-going implementation of new systems, processes to help lead the organization to the next stage of its tactical and strategic growth. Oversight of 120+ employees and all HR and customer services inquiries. Decision-maker with excellent communication, creative problem-solving and passion for performance coaching and management in a community-based organization. Worked closely with Board of Directors and senior management to improve program offerings, expand offsite programs, improve external relationships with community partners, increase member retention, negotiate facility capital project upgrades and provide strategic financial leadership. Show less

• Associate Executive Director

  • Jan 2012 - Jun 2015

• Senior Director of Programs

  • Jul 2009 - Jul 2012

• Community Programs Director

  • Jul 2008 - Jul 2009