Stacy Cruz
National Account Manager at Fear Free, LLC- Claim this Profile
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Bio
Experience
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Fear Free, LLC
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United States
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Non-profit Organizations
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1 - 100 Employee
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National Account Manager
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Jun 2022 - Present
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Strategic Programs Manager
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Jan 2021 - Jun 2022
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The Culture of Respect
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United States
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E-Learning Providers
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1 - 100 Employee
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Facilitator
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Jun 2021 - Present
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Veterinarian Recommended Solutions
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United States
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Veterinary
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1 - 100 Employee
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Digital Senior Business Analyst -Inside Sales Team Lead
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Sep 2019 - Dec 2020
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Digital Senior Business Analyst
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Apr 2017 - Sep 2019
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Pet Health Coach
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Jan 2016 - Apr 2017
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Fetch Inc (now Fetch Pet Insurance)
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United States
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Insurance
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1 - 100 Employee
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Claims Adjuster
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Dec 2013 - Dec 2015
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VIP Petcare
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United States
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Veterinary Services
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200 - 300 Employee
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Assistant Branch Manager
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Apr 2013 - Oct 2013
VIP Pet Care is a company based out of California that provides preventative veterinary care for cats, dogs, and ferrets. As Assistant Branch Manager for the New Jersey branch office I was part of opening and building a new branch office. At this position I gained administrative experience in accounting and reconciling, inventory and staff management including the hiring process and employee performance evaluation. Staff training was a primary function of this position. I educated all new employees about VIP standard procedures, vaccination protocols, preventative diagnostics and medications, and the value of microchips. As the company made the transition to being paperless, this training grew to include training on iPad minis of a specially designed application. In the field I was able to train staff in restraint techniques, phlebotomy, and administration of microchips. I also facilitated training on client interaction, consumer sales and quality customer service. Show less
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Banfield Pet Hospital
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United States
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Veterinary Services
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700 & Above Employee
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Veterinary Assistant
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2012 - 2013
Banfield Pet Hospital is a chain of corporate veterinary hospitals spread across the US. In this position I gained experience in pre and post operative patient care, anesthesia monitoring, biologic sample preparation and analysis, phlebotomy and digital radiology. Banfield also offers wellness packages to their clients. I gained experience in customer education and consumer sales by offering clients to enroll in wellness plans. Banfield Pet Hospital is a chain of corporate veterinary hospitals spread across the US. In this position I gained experience in pre and post operative patient care, anesthesia monitoring, biologic sample preparation and analysis, phlebotomy and digital radiology. Banfield also offers wellness packages to their clients. I gained experience in customer education and consumer sales by offering clients to enroll in wellness plans.
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Veterinary Assistant
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Nov 2008 - Jun 2010
CPVETS is an emergency veterinary treatment facility in State College Pennsylvania. When the company first opened I began as a receptionist. At this position I completed intake information for patients, facilitated communication between staff and clients, and managed three phone lines. I also performed general administrative duties including follow up patient calls, money handling, and mail. At this company I was provided training in triage, phlebotomy, radiology, pre and post operative surgical management, anesthesia monitoring, biologic sample analysis, and isolation protocol. Show less
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Sparkling Pool Services, Inc.
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United States
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Recreational Facilities
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1 - 100 Employee
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Pennsylvania Area Supervisor
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Mar 2008 - Aug 2009
Sparkling Pool Services is a pool management company based out of New Jersey that provides all aspects of aquatic facility management. In this position I trained a staff of approximately 30 lifeguards spread out across 12 facilities. Visiting each facility every day I was responsible for maintaining a safe environment for community members to enjoy. I managed water chemistry by performing daily tests, and complied with all state regulations for water quality. I was responsible for scheduling and quality control of my staff. Each day I interacted with property management to ensure that company goals were being met. At this position I gained experience in business to business sales by creating and presenting contracts to prospective clients. Show less
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Education
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Ross University School of Veterinary Medicine
Veterinary Medicine -
Penn State University
Bachelor of Science (B.S.), Animal Bioscience -
Council Rock High School South