Experience

Erikson Institute

• United States
• Higher Education
• 100 - 200 Employee

• Assistant Director, Registration & Student Records

  • Jul 2015 - Present

  Maintains & produces accurate & complete academic transcripts based upon guidelines set forth by the Family Educational Rights and Privacy Act & the American Association of Collegiate Registrars and Admissions Officers (AACRAO). Advises new & continuing students in the M.S. Child Development, Infant Specialist certificate & Infant Mental Health certificate programs, as well as students at large, on program options & requirements; academic policies & procedures; & responds to requests for information on individual students from faculty & staff. Manages the full cycle of the Institute's academic grading process. Works closely with faculty to ensure compliance with all Institute grading & grade change policies & procedures. Implements the department's records retention policy in accordance with the Institute's Records Retention Policy & Archive Purpose Statement. Receives & approves requests for verification of enrollment status, including student loan deferment certifications. Ensure full compliance with FERPA & related institutional policies regarding the collection, recording, maintenance and disclosure of student records. Serves as the Institute's official liaison to the Veterans'​ Administration & as the advisor to veterans & other recipients of VA educational benefits. Co-coordinates the annual commencement ceremony with the Communication & Events Manager Coordinates the Chicago Transit Authority (CTA) U-Pass program for the Institute. Assists with the administration of the master's comprehensive examinations. Receives, evaluates and records student immunization information in the student information system & oversees all follow-up communications with students who do not meet Illinois state requirements for student immunization. Submits annual reports to the State of Illinois regarding the school's compliance. Performs degree audits for all program candidates in preparation for accurate & timely conferral of master's degrees & graduate certificates of completion. Show less



Concordia University Chicago

• River Forest

• Articulation & Credit Evaluation Specialist

  • Mar 2014 - 2015

  Prepare and disseminate both unofficial and official transcript evaluations for all incoming, traditional undergraduate transfer students at the point of admission. Keeps Undergraduate Admission personnel informed of both IAI (Illinois Articulation Initiative) and Illinois Transfer Coordinators proposals, policies, and meeting outcomes. Ensure that unofficial and official evaluation program sheets are revised to reflect new curriculum on an annual basis or more often, as warranted. Create, maintain and update the traditional, undergraduate course articulation database in Banner, in collaboration with Undergraduate Admission staff, faculty representatives, as well as staff from the Offices of the Registrar and Academic Advising. Develop, maintain, update and annually review articulation and course transfer guides on the Undergraduate Admission web pages, in collaboration with the Offices of Marketing and Information Technology. Serves as the liaison for the Office of Undergraduate Admission in the implementation and routine updating of the Degree Works (degree audit) system as related to incoming course transferability. Show less



Kendall College

• United States
• Higher Education
• 100 - 200 Employee

• Assistant Registar

  • Aug 2005 - Jan 2013

  Provided exceptional administrative and clerical service to diverse group of students, colleagues, managers and vendors. Managed Office of Records for college with enrollment over 1600 students. Maintained confidentiality related to private and confidential business matter. Advised, enforced, trained and supervised staff and customers on laws, policies and procedures. Experienced with admitting, scheduling, registration and completion of student records and files. Advised students towards retention and graduation; effectively communicated the curriculum and graduation requirements for program and college academic policies and procedures; wide knowledge of family educational rights and privacy act. Maintained graduation database, process graduation petition, maintain graduation lists, confer degrees, order diplomas, order alumni jackets and work with the Deans, Student Life and Registrar to organize and prepare dignified graduation ceremonies. Maintained academic calendar and operated college activities in line with academic calendar. Supervise the transcript posting of all Non-Traditional Educational credits (Experiential Learning) and evaluate official transcripts. Issue and process transcript request, grades, grade changes, change of major, verification of enrollment, loan deferments, insurance forms, course and college withdrawals, registration, room assignments, post attendance, answers questions and resolves problems and other duties assigned by Registrar Show less



Kendall College

• United States
• Higher Education
• 100 - 200 Employee

• Admissions Office Manager

  • Aug 2004 - 2005

  Directed and coordinate administrative services, which may include office clerical and support services, printing, mail distribution and messenger services, telecommunications, maintenance, and purchasing Collected, reviewed & entered prospective and new student information and documentation into database Managed and supported Documentation Coordinator Identified and resolved production related errors. Took inventory and identified reorder needs Worked closely with Director of Admissions Hired and Managed 14 student workers Show less



International Academy of Design

• Higher Education
• 300 - 400 Employee

• Admission Support Manager

  • 2001 - Aug 2004

  Maintained knowledge of increasing technology as it relates to office software office equipment and office products.Secured vendors for supply purchases. Verified all vendors invoices and processed for payment.Worked very closely with VP of Admissions, directors of admissions and reps. Participated in weekly department head meetings to discuss and resolve issues.Coached and mentored staff for yearly evaluation and salary increases.Approved absence request, verified time sheets and expense reports.Hired, trained, supervised, evaluated and disciplined staff as needed.Prepared and administered goals for areas of responsibility.Scheduled personnel for three rotating shifts. Show less

• Enrollment Coordinator

  • 2000 - 2001

  Collaborated with the Admission Advisors to assist prospective students in enrollment advising appointmentsAssisted with initial processing and data entry of admissions applications and related information. Guided prospective students through the enrollment process. Provided general assistance with orientation and registration activities. Assisted with updating of student records in student database. Managed incoming admissions documents and records (i.e. applications, transcripts, change of program forms, etc.) Secured permanent student files and transferred to the Registrar’s Office for maintenance. Provided assistance with general admissions correspondence and mailings. Performed other duties as assigned by VP of Admissions Show less



Internation Academy of Design and Technology

• Greater Chicago Area

• Lead Coordinator

  • 1998 - 2000