Experience

Newport-Fersan (Jamaica) Ltd

• Jamaica
• Farming
• 1 - 100 Employee

• Warehouse & Logistics Supervisor

  • Oct 2021 - Present

  Managed inventory and ensured stock levels were maintained.Oversee shipping and receiving processes to ensure products were received, stored, and shipped in a timely and efficient manner.Managed and trained staff, ensuring they were properly equipped to handle their tasks.Maintained safety standards and ensured compliance with all regulations.Managed logistics, including transportation, routing, and delivery schedules.Managed budgets and controlled costs while maintaining high levels of efficiency. Show less

• Administrative Assistant

  • Jul 2019 - Oct 2021

  Answering and directing phone calls and emails to appropriate parties.Greeting clients and visitors and providing them with information as needed.Scheduling appointments and maintaining calendars for multiple individuals or departments.Performing general clerical tasks, such as photocopying, faxing, and filing.Organizing and maintaining electronic and paper files and records.Coordinating travel arrangements and accommodations for staff and executives.Drafting and typing correspondence, reports, and other documents.Ordering and maintaining office supplies and equipmentConducting research and compiling data for reports or presentations.Assisting with special projects or events as needed. Show less

• Customer Service Representative

  • Sep 2016 - Jul 2019

  Resolving customer issues in a timely and professional manner, providing solutions to ensure customer satisfaction.Processing orders over the phone or through an online system, and ensuring that orders are accurate and delivered on time.Handling returns and exchanges, issuing refunds or exchanges according to company policies.Maintaining customer records accurate and up-to-date customer records, including contact information and purchase history.Upselling and cross-selling promoting additional products or services to customers, with the goal of increasing sales and customer loyalty.Collaborating with other teams, such as sales, marketing, or technical support, to ensure a seamless customer experience. Show less



PriceSmart

• United States
• Retail
• 700 & Above Employee

• Food Service Supervisor

  • Aug 2007 - Sep 2016

  Responsible for managing and training staff, ensuring that they are properly trained and equipped to handle their tasks. Managing inventory and ordering supplies as needed to ensure that there is adequate stock on hand. Overseeing food preparation to ensure that it is of high quality and meets all health and safety regulations. Ensuring customer satisfaction with the food and service provided, and may be responsible for handling customer complaints or issues. Ensuring that safety standards are maintained in the food service establishment, including proper storage of food, use of safety equipment, and adherence to safety procedures. Managing budgets and ensuring that costs are controlled while still maintaining high levels of quality. Ensuring compliance with regulations that the food service establishment complies with all applicable regulations, including health and safety, environmental, and labor regulations. Show less