Experience

CHRONICLE SEASON OF SHARING FUND
• United States
• Individual and Family Services
• 1 - 100 Employee
• Development and Programs Manager

  • Apr 2021 - Present

SF-Marin Food Bank
• Community Support Coordinator

  • Mar 2020 - Apr 2021


HR West & NCHRA (Next Concept HR Association)

• United States
• Human Resources Services

• Associate Director, Marketing Operations

  • Nov 2016 - Feb 2019

  • Develop and implement marketing strategy for over 100 events annually • Develop strategy for customer acquisition and increased market share using a wide variety of marketing channels and tools including email, print, social, paid advertising, analytics and testing and optimization • Work with executive management to develop and deploy new company brand, product value proposition, messaging, and collateral materials • Own the communications calendar for all marketing processes-email, social, and print • Plan and execute product and campaign launches to direct consumer • Test, adjust, and launch email campaigns in Marketo, using A/B testing, email analysis, and KPI tracking to increase open rates and click through performance • Responsible for update/design for multiple event websites (hrwest.org, hrtechxpo.org, and currently managing a new roll-out of hrwest.org. Show less



Independent Consultant

• United States
• Technology, Information and Internet
• 1 - 100 Employee

• Government, NonProfit and Private Companies

  • Dec 2015 - Apr 2017

  As a consultant, meet with leadership, then conduct efficient and thorough needs assessments. Create and implement plans to improve efficacy. Previous projects include: HR software implementation, operational process efficiencies, streamlined marketing operations, and standardization of operational procedures. Recent government contract included interviews, focus groups, and data collection to analyze current services for identification of strengths, gaps and programs recommended for expansion. As a consultant, meet with leadership, then conduct efficient and thorough needs assessments. Create and implement plans to improve efficacy. Previous projects include: HR software implementation, operational process efficiencies, streamlined marketing operations, and standardization of operational procedures. Recent government contract included interviews, focus groups, and data collection to analyze current services for identification of strengths, gaps and programs recommended for expansion.



Next Concept HR Association (NCHRA)

• United States
• Human Resources Services
• 1 - 100 Employee

• Membership Development Manager / Marketing / Operations

  • Nov 2014 - May 2016

  The Northern California Human Resources Association, now Next Concept HR Association, promotes excellence in the field of human resource management, integrating organizational, individual and community interests. NCHRA specializes in providing HR professionals with the knowledge and skills needed to stay up-to-date in the constantly changing world of human resources. The Northern California Human Resources Association, now Next Concept HR Association, promotes excellence in the field of human resource management, integrating organizational, individual and community interests. NCHRA specializes in providing HR professionals with the knowledge and skills needed to stay up-to-date in the constantly changing world of human resources.



Worldreader

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Human Resources, Finance, and Special Projects (contract)

  • Nov 2012 - Oct 2014

  Responsible for researching and implementing special projects that support a fast-growing social enterprise. Managed cross-functional assessment of proposed projects and implementation of green-lighted projects. Recent projects: Researching/Implementing an HRIS system, creating job descriptions with salary ranges and internal growth bands, researching employment law to verify compliance, creating/updating policies and procedures. Other projects: design of a donor/volunteer program for Ghana (program design, marketing plan, budget, recruitment, volunteer experience, follow up, and program data analysis); registration to fundraise in multiple states; financial reimbursement processes; fundraising and networking events; recruiting and training long-term volunteers. Show less



BI Incorporated

• United States
• Public Safety
• 400 - 500 Employee

• Deputy Program Director

  • Apr 2010 - Jun 2012

  Responsible for customer relationship and operations management of 40+ locations. Successes include increasing efficiencies by over 30% the first year, implementation of several cost saving projects, development of standard operating procedures, professional development of growing management team, and regular presentations to current and future customers. Strong budget management and consistent data analysis consistently increase positive outcomes while maintaining efficiency.

• Regional Program Manager

  • Oct 2007 - Mar 2010

  Responsible for growth and operational management of the Northwest Region. Expanded into new locations while growing current locations. Consistently met and exceeded financial and programmatic expectations. Developed and supported a productive team of independent professionals. Led project management of department and company-wide initiatives. Mentored new team members.

• Program Manager

  • Jan 2005 - Sep 2007

  Responsible for developing customer relations and growing a new program. Responsible for staff management, budget development, data analysis, program growth, and community outreach. Achieved consistent program growth and was promoted to Regional Program Manager.

• State Director

  • Feb 2001 - Jan 2005

  Business development and operations management of all contracts throughout Colorado and Utah. Promoted from Program Manager to State Director overseeing 18 offices within 4 years. Developed a team of professional managers to increase business opportunities and grow local offices.