Experience

Nucor Steel Kankakee Inc.

• United States
• Mining
• 1 - 100 Employee

• Payroll Assistant

  • Jul 2019 - Present

• Inside Sales Representative

  • Feb 2018 - Present



Triad Financial Services, Inc.

• United States
• Financial Services
• 200 - 300 Employee

• Loan Closing/Funding Processor

  • May 2017 - Feb 2018

  Review initial loan approval and work with borrower to gather appropriate documentation. Collect all required documentation for the loan package. Create a loan submission package for the Underwriting department. Submit files to assigned Underwriter. Satisfy all conditions when received from Underwriter. Ensure that approval falls within the established lending guidelines. Communicate with other professionals, including attorneys, county clerks and title companies.

• Recovery Specialist

  • Sep 2015 - Apr 2017

  Collect payments on past due bills. Create a list of people who have not made payments. Organize list according to severity of delinquency. Locate customers using credit bureau information, background checks, loan documents, and other paperwork or databases. Call customers using telephone. Utilize computer systems to handle skip tracing. Inform clients of overdue accounts and amount currently owed. Attempt to collect payment. Review terms of sale or loan… Show more Collect payments on past due bills. Create a list of people who have not made payments. Organize list according to severity of delinquency. Locate customers using credit bureau information, background checks, loan documents, and other paperwork or databases. Call customers using telephone. Utilize computer systems to handle skip tracing. Inform clients of overdue accounts and amount currently owed. Attempt to collect payment. Review terms of sale or loan documents. Ensure all customer information is correct, including phone numbers and addresses. Listen to customer's story and determine if debt can be collected. Send statements of delinquencies to credit bureau. Initiate repossession proceedings or hand over account to law practice that specializes in debt collection. Purge records if debt has been satisfied. Follow federal and state laws dealing with debt collection. Print reports for management. Purge records from deceased people.



Alside Supply Alsip

• Inside Sales

  • Aug 2013 - Sep 2015

  Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Contact new and existing customers to discuss their needs, and to explain how these needs could be met by specific products and services. Answer customers' questions about products, prices, availability, or credit terms. Quote prices, credit terms, or other bid specifications. Maintain customer records, using… Show more Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Contact new and existing customers to discuss their needs, and to explain how these needs could be met by specific products and services. Answer customers' questions about products, prices, availability, or credit terms. Quote prices, credit terms, or other bid specifications. Maintain customer records, using automated systems. Prepare sales presentations or proposals to explain product specifications or applications. Provide customers with ongoing technical support. Inform customers of estimated delivery schedules, service contracts, warranties, or other information pertaining to purchased products.

• Operations Manager

  • Jun 2007 - Jul 2013

  Resolve customer complaints regarding sales and service. Monitor customer preferences to determine focus of sales efforts. Direct clerical staff to keep records of export correspondence, bid requests, and credit collections, and to maintain current information on licenses and restrictions. Direct, coordinate, and review activities in sales and service accounting and record keeping, and in receiving and shipping operations. Resolve customer complaints regarding sales and service.



Lowe's Home Improvement Arlington Heights Millwork

• Commercial Sales Specialist

  • May 1998 - Jun 2007

  Greet customers and ascertain what each customer wants or needs. Describe merchandise and explain use, operation, and care of merchandise to customers.. Compute sales prices, total purchases and receive and process cash or credit payment. Answer questions regarding the store and its merchandise.. Demonstrate use or operation of merchandise. Place special orders or call other stores to find desired items. Greet customers and ascertain what each customer wants or needs. Describe merchandise and explain use, operation, and care of merchandise to customers.. Compute sales prices, total purchases and receive and process cash or credit payment. Answer questions regarding the store and its merchandise.. Demonstrate use or operation of merchandise. Place special orders or call other stores to find desired items.