Experience

Tan Republic

• United States
• Wellness and Fitness Services
• 1 - 100 Employee

• Sales Associate

  • Oct 2014 - Present

  Providing excellent customer service to every client ● Knowledgeable about all products and equipment ● Leads tours of facilities and services to potential clients ● Salon opening duties, cash handling and bank deposits Providing excellent customer service to every client ● Knowledgeable about all products and equipment ● Leads tours of facilities and services to potential clients ● Salon opening duties, cash handling and bank deposits



Francesca’s Boutique

• Assistant Store Manager

  • Mar 2013 - Mar 2014

  Drove business results by maximizing daily sales plans, controlling expenses and improving metrics ● Attracted, selected, trained and retained top talent for the boutique ● Maintained a visually impressive boutique, upholding the company’s visual standards ● Understanding of retail sales and the relationship to inventory levels Drove business results by maximizing daily sales plans, controlling expenses and improving metrics ● Attracted, selected, trained and retained top talent for the boutique ● Maintained a visually impressive boutique, upholding the company’s visual standards ● Understanding of retail sales and the relationship to inventory levels



Nordstrom

• United States
• Retail
• 700 & Above Employee

• Manager and Sales

  • Jun 2004 - Mar 2010

• Department Manager

  • Aug 2007 - Feb 2010

  Received Manager of the Year 2007 Award for Lloyd Center Nordstrom● Received Department of the Month award for 4 consecutive months● Highest-selling manager for over 1 year● Created business plans to execute sales and events● Worked closely with the clothing buyers to purchase merchandise for the department● Created and coordinated schedules for 8 employees● Developed strong relationships with Store Manager, Regional Manager, Buyers and Visual Department

• Assistant Manager

  • Oct 2006 - Aug 2007

  Achieved top sales in the department● Worked closely with the department manager to organize and merchandise the floor● Created and executed business plans to help increase sales● Frequently served as the store “Manager in Charge” and worked to solve customer issues

• Customer Sales Associate

  • Jun 2004 - Oct 2006

  Received the Nordstrom “All Star” award for outstanding customer service● Consistently ranked in the top 3 for stores sales● Provided “personal shopper” service for many customers