Experience

Cirro Energy

• United States
• Utilities
• 1 - 100 Employee

• Credit and Collections Manager

  • Mar 2012 - Present

  Responsible for the day to day management of a $450M annual AR portfolio. Responsible for overall account receivables, bad debt expense and recoveries through credit scoring, deposit policy, disconnect activity, risk analysis and third party collections. Responsible for the day to day management of a $450M annual AR portfolio. Responsible for overall account receivables, bad debt expense and recoveries through credit scoring, deposit policy, disconnect activity, risk analysis and third party collections.



Dominion Energy

• United States
• Utilities
• 700 & Above Employee

• Manager, Customer Revenue Management

  • Jun 2011 - Mar 2012

  Responsible for managing the planning, coordination and tracking of electric accounts receivables. Manages the forecasting of receivables based on revenue sales forecast. Oversees development and maintenance of financial plans and departmental budgets. Provides oversight and development of data analysis, reports and other information related to regulatory matters such as interrogatories, audit request and benchmarking surveys. Plans, evaluates and recommends strategies to minimize losses to the company.

• Manager, Customer Billing

  • Jun 2008 - May 2011

  Managed billing services for gas and electric commodities, ensuring business operated in a manner that was cost-effective and in accordance with customer requirements, company policy and procedures, state and federal regulations and industry standards. Supported billing activities associated with contracts, revenue streams, and special programs. Directed the analysis of regulatory impacts to billing processes and systems and made recommendations. Managed the integrity of customer information and billing data. Developed and implemented customer service and system strategies to support the department and the company.

• Manager, Six Sigma

  • Jun 2005 - May 2008

  Responsible for implementing vision and strategy for Dominion Virginia Power to maximize the long-term benefits of Six Sigma. Worked with executives and leadership team to build and maintain and effective team of Black Belts, Master Black Belts and Project Champions. Provided overall project management for all Six Sigma projects and monitored financial performance of the Six Sigma program. Instructed, mentored and coached Black Belts and Master Black Belts and ensured best practices are utilized and leverage throughout the organization.