Patient trajectory coordinator / Project coordinator

• Apr 2022 - Present

-Aiding in the implementation of the Genital Urinary trajectory project at St. Mary's Hospital, with the goal of reducing overall wait times, and improving outcomes for oncology patients-Acting project coordinator for the Distress (DART) screening project at St. Mary's Hospital, reporting to the responsible project manager within Rossy Cancer network. Distress screening alerts the oncology care team early to changes in their patients' physical and mental state. -Liaising with key stakeholders within the McGill health network-Liaising with key stakeholders within the CIUSSS du Centre-Ouest-de-l'Île-de-Montréal

Patient trajectory coordinator / Project coordinator

• Apr 2022 - Present

-Aiding in the implementation of the rapid investigation lung clinic (RIC) at Hopital St. Mary's and Lakeshore hospital, with the goal of reducing time to diagnosis, and initiating treatment within a shorter timeframe-Acting project coordinator for the Distress (DART) screening project at St. Mary's Hospital. Distress screening alerts the oncology care team early to changes in their patients' physical and mental state. -Liaising with key stakeholders within the CIUSSS du Centre-Ouest-de-l'Île-de-Montréal-Liaising with key stakeholders within the McGill health network-Collaborative development with project management and IT, to create software tools, for the purpose of tracking trajectory delays

Senior Patient Care Manager for Telus Health

• Jan 2021 - Apr 2022

Senior Patient Care Manager

• Aug 2019 - Apr 2022

-Video Intake and triage of patients-Coordinated practitioner schedules-Aided patients in navigating Canada wide healthcare system-Administrative duties-Communicated with and aided practitioners-Provided technical support when issues arose-Worked fully remotely in a team environment -Video Intake and triage of patients-Coordinated practitioner schedules-Aided patients in navigating Canada wide healthcare system-Administrative duties-Communicated with and aided practitioners-Provided technical support when issues arose-Worked fully remotely in a team environment

Radiation Oncology Therapy student - clinical placement

• Aug 2015 - May 2019

-To best guide patients through the process of their treatment, it was important to gain their trust. By appearing confident and decisive, answering their questions, and getting to know them on a personal level, a relationship of trust was quickly established-Treated 30 plus patients per shift, spending no more then 15-30 minutes on each to maximize patient load and to avoid overtime, saving hospital resources. Kept on schedule by cultivating thorough knowledge of protocols, and used my critical thinking skills to quickly solve unexpected problems-Collaborated with a larger team of technologists, doctors, and medical physicists on more complex cases -Kept an open dialogue with many different personality types using diplomacy and tact -Documented with high attention to detail daily treatment specifics using electronic medical records (EMR).-Was critical to monitoring the patients’ daily progress and alerting supervising nurses, dieticians and medical professionals to changes in the patients’ health-Understood in detail and efficiently administered complex medical treatment

Radiation Oncology Therapy student - clinical placement

• Aug 2015 - May 2019